Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
I love my TV
on March 23, 2026
Posted by: Pao1184
from Collegeville, PA
[This review was collected as part of a promotion.] This TV has been one of the best purchases I have ever done. No more closing blinds and turning off lights to be able to get a bright picture perfect imagining from anything I am watching. And when it is turned off it doubles as a wonderful picture frame I can displays wonderful artwork making my room esthetically beautiful. If that wasn't enough it has features like adaptivie light and sound which makes watching a movie a great experience. I also purchased another from the same line for my family room. This room is surrounded by windows and I still get the best quality of picture with no glare no matter where in the room I am.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements
on March 23, 2026
Posted by: TVEnjoyer
[This review was collected as part of a promotion.] The brightness and look of the TV is amazing. It feels more detailed than my last TV. The interface is pretty easy to understand, it took me a couple minutes but I got it. The colors are very vibrant, I was able to adjust it to my liking pretty easily. The texture of the TV is nicer than my last one so that's pretty nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Looks great
on March 20, 2026
Posted by: Pats
[This review was collected as part of a promotion.] Installation was pretty easy, I’m still trying to figure out some of the operations
Written by a customer while visiting Samsung US
Customer Rating
1
Frame TV very disappointing
on March 20, 2026
Posted by: Susan
[This review was collected as part of a promotion.] VERY DISAPPOINTED! Faces are awful-- pasty, too much contrast, not natural! Wasted many hours (unsuccessfully) trying to connect to Samsung to activate art. Altogether, a VERY unhappy customer!!!
Response from Samsung USBy Samsung Specialist, March 20, 2026
Hi,
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Frame TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever!
on March 5, 2026
Posted by: Steph
from Hamilton Square New Jersey
[This review was collected as part of a promotion.] We absolutely love our Samsung Frame Television!! The Artwork feature is wonderful… as I tell everyone it just makes me happy. I love being able to change the picture to reflect the changing season, holiday, or just because. As a tv it is also perfect… having everything you could ask for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome picture Awesome tv
on March 1, 2026
Posted by: Sumo
from Central Florida
[This review was collected as part of a promotion.] This tv has it all its beautiful picture makes you feel as if youre there. The quality is top notch and the options are endless. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Picture Goes to The Frame
on March 1, 2026
Posted by: ael38017
[This review was collected as part of a promotion.] This is o e of the best looking Tvs I own. It was easy to install by just following the included template. It hugs the wall just like a picture frame. The screensaver can go through pictures or stock photo art. I always get compliments on the picture because it just looks awesone
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung there is no other tech company better
on February 28, 2026
Posted by: maggie
from South Florida
[This review was collected as part of a promotion.] Live it picture sounds EVERYTHING 😍 WILL NEVER BUY ANOTHER TV FROM DIFFERENT BRAND AGAIN
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US