Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
55” Frame
on April 5, 2026
Posted by: adelaida
[This review was collected as part of a promotion.] Very happy with Frame. Not using the art as we purchased to watch tv in a room with many large windows. No more annoying reflection. Matte screen works as advertised. The control box is convenient-doesn’t bother me at all. Would purchase again.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase ever!
on April 5, 2026
Posted by: KSJULI
from Kansas
[This review was collected as part of a promotion.] The FRAME TV is AWESOME. The picture is so sharp and clear. The colors are very vibrant. When it is in ART MODE, it is like having a real masterpiece hanging in your room.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not perfect but pretty darn good.
on April 5, 2026
Posted by: The Joff
[This review was collected as part of a promotion.] Love the TV, it's my third frame. As with all TVs that aren't backlit or OLED, performance could be better but between the fast UI and pretty aesthetics, it's a win. Good job Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
The Best I've ever had
on April 4, 2026
Posted by: CuzinC
[This review was collected as part of a promotion.] One of my favorites features is t the TV components are separate from the TV like a cable box
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound and picture
on April 3, 2026
Posted by: Watterdog
[This review was collected as part of a promotion.] I love this TV!
Excellent sound, easy menu to use, fantastic picture!!
I love it in my living room. I put a art background Screensaver and leave on at parties
Excellent sound, easy menu to use, fantastic picture!!
I love it in my living room. I put a art background Screensaver and leave on at parties
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very average and slow
on April 2, 2026
Posted by: ATnash
from TN
It’s pretty but below average picture/performance for a high end TV. Picture quality is fine but the performance in terms of speed is awful. Constant latency.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, April 3, 2026
ATnash,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung
on March 24, 2026
Posted by: Blazer
[This review was collected as part of a promotion.] Light weight, you can hang it on the wall. It looks like a picture with many photographs to choose from.
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT TV
on March 24, 2026
Posted by: Steve
from California
[This review was collected as part of a promotion.] Like ALL the Samsung products I've purchased throughout the years, this TV is the best of the best. Excellent picture, beautiful aethetics, sharp image, vibrant colors, fantastic sound, and I highly recommend it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US