Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Love the image quality
on April 16, 2026
Posted by: THoj
[This review was collected as part of a promotion.] We havw a 65" Crame TV. The image qiality is spectacular. We also like the art mode.
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient media central
on April 15, 2026
Posted by: Geowulf
from Chandler AZ
[This review was collected as part of a promotion.] This television is quite impressive. It gives me the opportunity to have a rolling photo frame or family content as well as give me quick access to shows and other media in a very easy and convenient manner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and sleek simple designs.
on April 15, 2026
Posted by: Charbutt04
from Toledo, OH
[This review was collected as part of a promotion.] This #1 is THE top of the line in TVs! Im a busy working mom and this tv made life for me and my 2 kids easier! My kids and I would love to expierence this again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frame This!
on April 14, 2026
Posted by: Soundy
from Goodyear, AZ
[This review was collected as part of a promotion.] It's a great television. The colors look the same wether it's completely bright outside or dark. You can easily use Samsungs navigation to get to the apps you want. The matte texture is beautiful and the picture quality is super vibrant. 10/10!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
so far a great buy.
on April 11, 2026
Posted by: Mike
[This review was collected as part of a promotion.] Much better than our 2021 Frame 55 inch. Picture is crisper and interface is much improved.
Written by a customer while visiting Samsung US
Customer Rating
5
Whoa! Is that person right there!
on April 11, 2026
Posted by: Disarray
[This review was collected as part of a promotion.] The brightness is great the vibrancy and texture are on point! Makes people on the tv look like they're right there in the same room it's great!
Written by a customer while visiting Samsung US
Customer Rating
5
The best quality television on the market
on April 6, 2026
Posted by: Lilpunkin2791
[This review was collected as part of a promotion.] The clarity on the screen was almost as if you were there. Setting the TV up was simple. The sound was crisp and clear. I really loved the vibrant colors and brightness of the overall screen quality. Having the remote was the best part that made things that much easier to sit and enjoy a superb quality television from Samsung.
Written by a customer while visiting Samsung US
Customer Rating
3
Aesthetically pleasing, but horrible connectivity.
on April 6, 2026
Posted by: JackieH
from San Jose
[This review was collected as part of a promotion.] I really wanted to love this TV because aesthetically, it’s beautiful and fits perfectly into my space. The design is definitely the standout feature.
However, the performance has been disappointing specifically the WiFi connectivity. Since installation, the TV disconnects from WiFi almost every day. My previous TV never had this issue, and my router is located right next to the TV, so signal strength shouldn’t be a problem.
The Samsung installation team set everything up correctly, and it initially connected without any issues. Unfortunately, the connectivity problems started immediately after and have been consistent ever since.
At this point, it’s frustrating because while the TV looks great, the daily connectivity issues make it difficult to enjoy. I would absolutely rate this higher if the WiFi performance were reliable, but for now, that’s been a major drawback.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, April 6, 2026
JackieH,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV, One Connect Box, and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV, One Connect Box, and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US