Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Awesome
on April 20, 2026
Posted by: Peter k
from Glenview,il
[This review was collected as part of a promotion.] Great, love it. I use it every day and it works flawless. Cant live without it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Frame Tv
on April 20, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I absolutely love this tv, I love the look and how you can change the frame and the background of your TV to make it go with the frame look! The audio and picture quality is on point! One of the best tvs I've had so far, being able to adjust the brightness or allowing it to adjust its self is such another great feature. If your looking for a great looking, vibrant and textured looking tv I would highly recommend looking into getting one of these.
Written by a customer while visiting Samsung US
Customer Rating
4
Would buy again 100%
on April 20, 2026
Posted by: Mkib
from Birmingham, Al
[This review was collected as part of a promotion.] Looks really good and it elevated the aesthetic of my living room. Sound i decent. Like the images it displays. The matte appears is great for well lit areas.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great gaming screen
on April 20, 2026
Posted by: Seli29
[This review was collected as part of a promotion.] Its a great product, great gaming screen, also love the switching dynamics for movies!
Written by a customer while visiting Samsung US
Customer Rating
4
Quality TV
on April 20, 2026
Posted by: Mbtreacy
[This review was collected as part of a promotion.] Beautiful frame and quality TV. Would recommend to purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Blend of Art and Technology
on April 20, 2026
Posted by: Leeebra
from Washington d c
[This review was collected as part of a promotion.] As a longtime Samsung user, I recently purchased The Frame after moving and I absolutely love the aesthetic. It is incredibly thin, and the ability to hide the control panel keeps the setup looking seamless and uncluttered.
The picture quality is stunning; the vibrancy of the colors and the rich textures really pop. The brightness is perfect for my space, and the matte-finish screen is a game-changer—it eliminates glare and prevents light from bouncing off the display. While I have external media speakers, I’ve actually found the TV’s built-in sound to be superior.
The content options are also impressive. Between a flat antenna for local channels and Samsung TV Plus, you almost don't need additional streaming services. While the interface is a bit complex with several menus that can be confusing at first, it becomes very manageable once you get the hang of it and save your favorite channels. It’s a fantastic blend of art and technology.
The picture quality is stunning; the vibrancy of the colors and the rich textures really pop. The brightness is perfect for my space, and the matte-finish screen is a game-changer—it eliminates glare and prevents light from bouncing off the display. While I have external media speakers, I’ve actually found the TV’s built-in sound to be superior.
The content options are also impressive. Between a flat antenna for local channels and Samsung TV Plus, you almost don't need additional streaming services. While the interface is a bit complex with several menus that can be confusing at first, it becomes very manageable once you get the hang of it and save your favorite channels. It’s a fantastic blend of art and technology.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Did not like
on April 18, 2026
Posted by: Azbro
[This review was collected as part of a promotion.] This Frame TV was difficult to set up and decided to return. The reason I wanted this Frame TV was because I wanted to use my photos and was unable
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 20, 2026
Azbro,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
More Than A TV, It Changed The Feel Of Home!♡♡♡♡♡
on April 18, 2026
Posted by: Samsung Sonya
[This review was collected as part of a promotion.] I’ll be honest, I was skeptical about whether a TV could truly double as high-end art, but The Frame is on another level. Calling the aesthetics "sleek" is an understatement; it sits so flush against the wall that guests genuinely mistake it for a gallery piece until I turn it on. It has completely removed that "big black plastic rectangle" vibe from my living room, and for someone who cares about interior design, that’s a massive relief.
The vibrancy of the QLED screen is stunning, but it’s the matte texture that really does it for me. There’s zero glare, even in my sun-drenched room, which makes the art look incredibly realistic. Watching movies feels like a cinematic experience because the brightness and interface are so intuitive—it just works.
Every time I walk into the room and see a beautiful landscape instead of a blank screen, it makes me smile. It’s rare to find a piece of tech that brings this much genuine aesthetic joy to a space. If you're on the fence, just do it. Your home deserves this and so do you!
The vibrancy of the QLED screen is stunning, but it’s the matte texture that really does it for me. There’s zero glare, even in my sun-drenched room, which makes the art look incredibly realistic. Watching movies feels like a cinematic experience because the brightness and interface are so intuitive—it just works.
Every time I walk into the room and see a beautiful landscape instead of a blank screen, it makes me smile. It’s rare to find a piece of tech that brings this much genuine aesthetic joy to a space. If you're on the fence, just do it. Your home deserves this and so do you!
Written by a customer while visiting Samsung US