Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
New Family room experience
on April 28, 2026
Posted by: The frame tv
from Imperial Valley, California
[This review was collected as part of a promotion.] The aesthetics of the television is outstanding, slim and beautiful, The brightness of the television is excellent, especially in a dark room, The interface is new And something I have to get used to, The texture of the screen is excellent. Reminds me of a matte painting and the vibrancy of the sound and the aesthetics is welcoming
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on April 28, 2026
Posted by: Pagewinner
from Dallas, Tx
[This review was collected as part of a promotion.] It's amazing the artwork is great and I can add my own. Game changer.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on April 27, 2026
Posted by: Vincent
from Sunnyside, NY
[This review was collected as part of a promotion.] Nice and aesthetically pleasing TV. Love the UI and how easy it is to navigate around the programs.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Art Mode
on April 26, 2026
Posted by: Rishi
from USA
[This review was collected as part of a promotion.] Poor application to upload photos. Very slow and no duplicate detection. Thumbnails don't show photo for many photos unless TV is not disturbed for few hours after upload.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, April 27, 2026
Rishi,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv and geatures
on April 22, 2026
Posted by: Ryanxesert
from Arizona
[This review was collected as part of a promotion.] The tv is great, looks good on the wall and was easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 65"
on April 20, 2026
Posted by: BIGEZE
[This review was collected as part of a promotion.] Great TV for all of my sports and movie experiences.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
WE REGRET THIS PURCHASE. NOTHING IS EASY/OBVIOUS
on April 20, 2026
Posted by: Very Disappointed
[This review was collected as part of a promotion.] NOTHING IS EASY OR OBVIOUS. WE REGRET BUYING THIS TV/FRAME.
Plan to allocate two afternoons of your weekend to mount your new Samsung. (My wife has a Master’s degree from Yale in engineering; I am a computer programmer and technical writer; both of us found the mounting and setup instructions to be confusing and extremely frustrating. Samsung should be ashamed.)
Almost nothing is simple or straightforward, including signing up for a mandatory Samsung account.
We also use the TV as a picture frame, and using “The Frame” features requires multiple visits to YouTube to figure out how to configure the settings. WE REGRET THIS PURCHASE. The on-line user manuals are almost worthless.
Plan to allocate two afternoons of your weekend to mount your new Samsung. (My wife has a Master’s degree from Yale in engineering; I am a computer programmer and technical writer; both of us found the mounting and setup instructions to be confusing and extremely frustrating. Samsung should be ashamed.)
Almost nothing is simple or straightforward, including signing up for a mandatory Samsung account.
We also use the TV as a picture frame, and using “The Frame” features requires multiple visits to YouTube to figure out how to configure the settings. WE REGRET THIS PURCHASE. The on-line user manuals are almost worthless.
Response from Samsung USBy Samsung Specialist, April 21, 2026
Hi there,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 20, 2026
Posted by: LadyD
[This review was collected as part of a promotion.] the best television I ever bought I'm thinking about purchasing another one for the basement area I love the idea that when I'm not watching it it really looks like a picture with my screensavers vibrant colors beautiful texture and the brightness is awesome
Written by a customer while visiting Samsung US