Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
A very nice touch.
on May 20, 2026
Posted by: RgrA
from Staten Island, NY
[This review was collected as part of a promotion.] With the addition of a bezel it’s a great look on my wall. Be sure to buy bezels that won’t block the sensor on the bottom right. The mount brings this tv about 1/2 an inch close to the wall. With a system to hide the very thin cable you’re good to go. Two critiques I have are the remote not working properly one month in and when you go to your photos not all can be seen unless selected. Which means you have to go through each one to select what you want to display. Maybe I uploaded too many but there’s no info on limits.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Frame TV!!
on May 20, 2026
Posted by: Curiousgeorgianna
from Northern California
[This review was collected as part of a promotion.] It’s on any time we’re home in Art Mode. We have really enjoyed becoming so immersed in the various museum collections and the various curations. The matte screen is incredible. You can stand right in front of it and see the brush strokes. Very high end photography. Oh, and sometimes we even watch movies on it 😜
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv and addition to wall art.
on May 20, 2026
Posted by: Hankr225
[This review was collected as part of a promotion.] The picture is excellent in both Brightness and Vibrancy. The ability to change the picture on the frame is outstanding. the ability to interface with any APP and ease of installing makes watching any program easy
Written by a customer while visiting Samsung US
Customer Rating
2
Frame art is too dark
on May 20, 2026
Posted by: Connie
[This review was collected as part of a promotion.] Frame art is too dark and doesn’t appear to be adjustable
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your feedback on the picture quality of Samsung’s Frame TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 18, 2026
Posted by: Harleenquin
[This review was collected as part of a promotion.] I absolutely love my TV. I would pick it over a Apple tv any day!!
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV that I ever had
on May 17, 2026
Posted by: Beautiful Pictures TV
[This review was collected as part of a promotion.] this is TV I ever had great picture sound the only thing I don't care for is the remote still getting used to the remote nice picture looks like a picture frame in my wall I would recommend purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work of art!
on May 17, 2026
Posted by: Samsungchris
from Tomball
[This review was collected as part of a promotion.] One of the greatest TVs I've ever owned, it is literally a piece of art when it's not on...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Frame
on May 12, 2026
Posted by: TV_Guy
from Tampa, Florida
[This review was collected as part of a promotion.] The 55” Samsung Frame TV completely transformed the look of my room. Instead of a large black screen on the wall, it blends in seamlessly and genuinely looks like framed artwork when not in use. The matte, anti-glare display and slim profile make it feel more like part of the décor than a TV.
The picture quality is sharp, bright, and vibrant, even in a well-lit room. Movies and sports look excellent, but what stands out most is how naturally it disappears into the space.
It’s also very easy to use, especially with the Samsung phone interface and app integration. Changing artwork, adjusting settings, and streaming content from a phone is quick and seamless.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US