Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Great features and picture quality.
on May 22, 2026
Posted by: AhMeng
[This review was collected as part of a promotion.] Great features and picture quality. We really love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Glitchy - not just 1 but 2!!
on May 22, 2026
Posted by: Jamo
from Texas
I’ve had several technical issues with this TV. We have two in our house and they do the same things, they are absolutely not worth the hype for these TVs. Sound bar (the one that it comes with in the package) continuously does not connect after troubleshooting lots of options. They both glitch a LOT and I’ve considered dumping them in the trash, only giving two stars because the art mode is the only thing I like about the TV. You cannot use your Apple TV remote with this either and you have to consistently go to your Apple TV once you turn it on. Not a fan and I hated that I paid what I paid for these.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, May 22, 2026
Hi Jamo,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on May 22, 2026
Posted by: Kitty
from Tennessee
[This review was collected as part of a promotion.] Great picture and sound quality! Love changing the artwork every week!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on May 20, 2026
Posted by: Joel
from 11522 Green Holly Cove
[This review was collected as part of a promotion.] Tv is amazing! Beautiful matte screen. User friendly. Art mode is amazing. The remote is very nice. Having many hdmi ports on the one connect box is a great feature. I love the thin bezel. Affordable price for the quality. Would recommend. Easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture and Design
on May 20, 2026
Posted by: FrameFan
from South Brunswick, NJ
[This review was collected as part of a promotion.] I love this TV. The sleek aesthetics completely transformed my space. I love the matte texture of the display, which makes both movies and art look incredible without annoying reflections. The brightness and color vibrancy are top-tier, and the user interface makes it simple to switch between apps and art mode.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome color
on May 20, 2026
Posted by: Gabby
[This review was collected as part of a promotion.] Picture and color are awesome. Also have 75in Samsung thats around 8 yrs and it’s perfect. A matter of fact had 42in Samsung before that!!!! Only Samsung for my household!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Love my art frame TV!
on May 20, 2026
Posted by: Cindy
from Mason City, IA
[This review was collected as part of a promotion.] I love love love my Samsung art frame TV. It brings me so much joy to see the art cycle through on my wall. The TV color and resolution is perfect and the TV was easy to hook up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
operating it
on May 20, 2026
Posted by: kyke
[This review was collected as part of a promotion.] i like a lot about the TV, but the interface is not very user friendly. i'm unable to adjust the apps the way i ant them, as well turning it on is strange. it doesn't just come on to the home screen. this may be user error and i would gladly change my review after discovering it can be adjusted. picture is nice as well as the sound.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, May 20, 2026
Hi,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US