Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Great TV
on June 1, 2026
Posted by: Coogs
from North carolina
[This review was collected as part of a promotion.] Great TV, like the thin wall like look. Works well in room
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV
on May 31, 2026
Posted by: Theresa
from Michigan
[This review was collected as part of a promotion.] Great picture and easy setup- used in bright room and the picture is still great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with the frame
on May 28, 2026
Posted by: Marylovesmusic
from Staten Island, NY
[This review was collected as part of a promotion.] The tv is mounted perfectly on the wall. It’s nice and thin and doesn’t take much room. The audio sounds surround sound without additional speakers and the picture quality is great. I usually keep the picture gallery mode on when I’m finished watching tv and when we are going to sleep. The picture mode helps like a night light to walk around without having the motion on the tv screen and the added noise.
I haven’t added the picture frame boarder yet because I am not sure of the color, texture and design I want to display in the room. Overall I’m so happy with this product and I highlight recommend it especially if you need to wall mount a tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it but membership requirements is crazy
on May 26, 2026
Posted by: SLRx
from Tucson, AZ
[This review was collected as part of a promotion.] Love it and it is beautiful but it is surprising that it requires a membership to use the main feature.
Features
5
Performance
4
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, May 26, 2026
Hi,
Thanks for sharing your thoughts on Art Store. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing your thoughts on Art Store. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Graat aesthetics and image quality for living room
on May 26, 2026
Posted by: Dvera
from Mooresville NC
[This review was collected as part of a promotion.] The tv looks amazing on my livingroom perfect for over the fireplace, image quality its great for the place and smart functions are very good as well.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Color and brightness handle is amazing
on May 25, 2026
Posted by: Juanpamecla
[This review was collected as part of a promotion.] I love the color en my tv. This devise never reflected any light. Also, I love the texture, it look like a real.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flat screen you wish you had
on May 25, 2026
Posted by: Allenjo
[This review was collected as part of a promotion.] Very easy to use and navigate. GREAT COLORS .GREAT PICTURE
Written by a customer while visiting Samsung US
Customer Rating
1
Bad TV, worst UI
on May 23, 2026
Posted by: Own3ofThese TVs
from Chicago
Worst UI/UX in a tv ever. Defaults to garbage Samsung tv stream. Home button defaults to NOT the Home Screen. Apps take forever to load (if it even works). Kinda looks nice though lol
Features
1
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, May 26, 2026
Hi there,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US