Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
It's A TV And It's Beautiful!
on June 5, 2026
Posted by: Helen
[This review was collected as part of a promotion.] My new Samsung Picture Frame TV is not only functional -- it is also beautiful! And after downloading the software, when it is off I get to enjoy world renowned artwork too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It sits flat, that’s all!
on June 5, 2026
Posted by: bunny
from antioch il
[This review was collected as part of a promotion.] I want this tv to work as well as my other tv. It does not. you cannot fast forward to an accurate spot. Turning the tv on takes a long time to wait and figure out which button you need to press. There is no way to figure out if there is any free artwork. Why have a frame if you cant have artwork? I have not figured how to turn off the tv without using the microphone. BUT, it does sit close to the wall. Too bad the “frame” is extra.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, June 8, 2026
bunny,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture!
on June 5, 2026
Posted by: CP125
from Chicago, IL
[This review was collected as part of a promotion.] I really love this TV. It is the right size for my bedroom. I love the brightness, the contrast, and the intensitiy of the color.. I'm pleasantly surprised every time I turn it on - it's beautiful. The only "con" I have is the remote. It is the most difficult remote I've ever used. The instructions are very limited and even after having this for a few months now, I'm usually guessing every time I use it. I use my Comcast remote for almost everything I need to do. This is the only reason I gave the rating 4 stars vs. 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great frame tv
on June 5, 2026
Posted by: MAM1
[This review was collected as part of a promotion.] Awesome tv best picture in a tv I’ve ever had. The paintings that display on the screen when the tv is off are amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Art girl dream
on June 5, 2026
Posted by: Shan
from Houston
[This review was collected as part of a promotion.] Gorgeous picture and sound. Love the ability to change the art
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So beautiful. Compliments galore
on June 5, 2026
Posted by: Kulmac
from Columbus, Oh
[This review was collected as part of a promotion.] Absolutely love our TV.!!! This was my husband’s idea, and I was not on board- and now I cannot believe how amazing it is. It is so functional in our kitchen, watching the morning news, enjoying the beautiful artwork, and we recently ran a slideshow for our daughter’s graduation with the greatest of ease. 10/10 quality, beauty, and functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Art and function
on June 5, 2026
Posted by: Jake
from Woodbridge, California
[This review was collected as part of a promotion.] Much more than just a TV, this one looks like a work of art with a wide range of art to choose from. A superb TV as well with great picture and sound.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV Envy
on June 5, 2026
Posted by: Spotonculture
from Twin Cities, Minnesota
[This review was collected as part of a promotion.] Exceeds expectations. Enjoy displaying famous works of art
by multiple artists spanning centuries and cultures.
by multiple artists spanning centuries and cultures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US