Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Great tv
on October 14, 2026
Posted by: Edvin
from Stockholm, sweden
[This review was collected as part of a promotion.] The frame is great for a wall that dont want to have a big black square on it. The interface is nice and responsive. Also nice to pair with music frame. Only thing is that it sometime jumps out from Q-symphony if you have played music on the music frame before hand!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Installation Nightmare
on October 13, 2026
Posted by: Jackie
from Thornton, CO
[This review was collected as part of a promotion.] The TV only has one set of holes to mount with unlike literally ever other tv. So it didn’t fit in my professionally installed tv mount. Well I paid for installation and Samsung put my tv on my FLOOR!!!! It’s downright stealing money from me.
Response from Samsung USBy Samsung Pro, October 14, 2026
Jackie,
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.
Should you ever have questions or need help with your TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on October 12, 2026
Posted by: Samsung all the way
[This review was collected as part of a promotion.] very nice is excellent . Tv is 10 yes old. Volume goes out when using Fire Stick though. This Samsung was second hand with very great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT Product
on October 12, 2026
Posted by: JpS1
from Macomb County, Michigan
[This review was collected as part of a promotion.] Product is great. If you don't have great wifi a hardwire is needed. It would be nice to not have to purchase all the additional art. I would buy again.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Color going darl
on October 12, 2026
Posted by: Gil Gil
[This review was collected as part of a promotion.] Color continues to go dark no matter how we adjust it. The color will come back then after a day or so go back dark.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Pro, October 13, 2026
Gil Gil,
Thank you for your review. First, please confirm that your picture settings are being applied to all input sources, as they may currently only be affecting the source you're viewing.
To check this, press the 123/Settings button on your remote, then navigate to All Settings > Picture > Expert Settings. Scroll down to Apply Picture Settings and select All Sources.
We hope this helps resolve the issue. If not, please let us know, and we'll be glad to continue working with you to find a solution. Just give us a call at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
~ Samsung Pro
Thank you for your review. First, please confirm that your picture settings are being applied to all input sources, as they may currently only be affecting the source you're viewing.
To check this, press the 123/Settings button on your remote, then navigate to All Settings > Picture > Expert Settings. Scroll down to Apply Picture Settings and select All Sources.
We hope this helps resolve the issue. If not, please let us know, and we'll be glad to continue working with you to find a solution. Just give us a call at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny!
on October 11, 2026
Posted by: RitZ
from Seattle, WA
[This review was collected as part of a promotion.] Simple, compact, amazing no glare matte finish, images selection. Smooth and very intuitive OS. Separate brightness for frame mode vs TV, vibrant colors on standby. Easy calibration by simple brightness up/down button on the frame mode without going deep into settings. All accessories like snap on bezel are of high quality, compared to any other ones in market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite New Toy
on October 11, 2026
Posted by: Zodnasmantis
from St Louis
[This review was collected as part of a promotion.] Absolutely love my new toy! I’ve spent years searching for the perfect piece of artwork that I could afford for my mantel. The quality is beautiful! Added bonus I didn’t expect…it’s a TV as well. Now my husband can watch his dumb football while I watch what I want to watch. We’re both happy! I believe the only glitch is something in the software; when in the artwork scrolling mode, it’s not unusual for the whole TV to turn off. What’s up with that?
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Matte Screen
on October 7, 2026
Posted by: Buddhabroad
from Asheville, NC
[This review was collected as part of a promotion.] Matte finish is the main reason I purchased and it does not disappoint! Easy to view in all light contitions and event with bright windows across from TV. Love the connection box. TV hangs very close to wall and looks fabulous.
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US