Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Excellent Picture Frame
on June 7, 2026
Posted by: Manic Mike
[This review was collected as part of a promotion.] Love this Picture Frame. I guess it is a swell TV, but it is much smarter than I am, so the wife and I just let the picture show go! The art displayed is more interesting than the TV shows available. In two months, we have watched 1 movie and spent the rest of the time enjoying the Art Show. The picture frame is smart and only displays when you are around.
The Picture quality is fine and the Sound is not bad for a1" thick TV. It is hooked up to a Yamaha Surround sound receiver, so if you do watch a movie or TV, you will not be disappointed.
The Picture quality is fine and the Sound is not bad for a1" thick TV. It is hooked up to a Yamaha Surround sound receiver, so if you do watch a movie or TV, you will not be disappointed.
Written by a customer while visiting Samsung US
Customer Rating
4
Issue with motion detector
on June 7, 2026
Posted by: Higgy
[This review was collected as part of a promotion.] I love the product except for one issue. I have Apple TV. When the TV goes dark at night and I get up in the morning it doesn’t come back on from movement. I have to use the TV remote to turn it on. Then sometimes I have to go thru the TV remote sequence to activate Apple TV. I thought the TV was supposed to turn on when there was movement. Mine does not.
Written by a customer while visiting Samsung US
Customer Rating
5
Well done…
on June 6, 2026
Posted by: Framefan100
from California
[This review was collected as part of a promotion.] Great tv and easy install. Very bright and picture quality is amazing. Looks like a piece of art in our living room
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful tv
on June 6, 2026
Posted by: Vivaribart
from Pasadena California
[This review was collected as part of a promotion.] I love the esthetics of the tv. Flush to the wall, looks like a photograph. Has the ability to completely hide or disguise the mechanism for the tv. Works great over my fireplace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frame issue
on June 6, 2026
Posted by: Gary
[This review was collected as part of a promotion.] The TV is fine, but the cable remote no longer controls the volume. Had to purchase an additional remote eye from another manufacturer. For a TV that is made to have a frame you should not have to make alteration for the remote to work.
Response from Samsung USBy Samsung Specialist, June 8, 2026
Hi Gary,
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame
on June 5, 2026
Posted by: ALLENJOS
from Seattle Washington
great quality TV one of the best verses all the other oppositions I've ever purchased in my life and that's no great quality TV one of the best versus all the other oppositions I've ever purchased in my life and that's no joke dirty dialogue dimensions pristine prestige easy to navigate wonderful art mode AI is excellent thank you Samsung you never disappointed
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible color!
on June 5, 2026
Posted by: Kimberly
[This review was collected as part of a promotion.] We love our Samsung tv. We’ve had it for a little over 2 weeks, and gave our other Samsung tv to our maintenance guy at the senior apartments where we live. Our previous Samsung didn’t have a thing wrong with it. The new Samsung has wonderful color and clarity, and no reflection from the windows. The only negative comment would be your teeny, tiny remote. I need to use a magnifying glass to see what I’m doing.
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the money
on June 5, 2026
Posted by: Elle
from Livingston, TX
[This review was collected as part of a promotion.] The TV cost 3 times as much as a regular TV so I guess I expected more. I do like, and subscribe, to the art show. Cons: the frame to go around it, so it looks like a picture, prevents the remote from working. The remote not working is a no-go with my husband. The volume goes up and down on its own. I am sure it is the TV because it happens on different channels and different shows. When watching the TV at night and some are sleeping, the volume suddenly increasing and waking up others isn't welcome. While I really enjoy the art show, I would not buy this TV again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, June 8, 2026
Elle,
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US