Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
The Frame is great
on June 20, 2026
Posted by: Osodagreat
from Miami,fl
[This review was collected as part of a promotion.] Great quality TV from Samsung. I got the 55inch frame and the anitglare on this beauty is superb. Sounds is great, Install difficulty was 2 out of 10. Im In the process of buying 2 more for the house.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture perfect
on June 14, 2026
Posted by: Dluvlelady
from Georgia
[This review was collected as part of a promotion.] My tv currently freezes up and stalls while streaming quite often. Especially the Xfinity app. I’m working now with Xfinity to see if it’s the app, even though I have called Samsung to assist with this also. Picture quality is great and I love the different picture backgrounds. Another con is the tv will not turn completely off so I have to unplug from the wall to reset tv and that is an inconvenience because my connect box is placed in the wall behind tv. It’s such a hassle!
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Samsung Specialist, June 15, 2026
Dluvlelady,
Thanks for your review. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for your review. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6 PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Almost a home run
on June 11, 2026
Posted by: Robblst
from New York
[This review was collected as part of a promotion.] The TV is great but some of the features are lacking. The complementary art from Samsung is it’s difficult to find. I thought there would be a complementary folder which we can access but they’re saying it doesn’t seem to be one on my menu.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on June 10, 2026
Posted by: New TV
[This review was collected as part of a promotion.] This will be the last tv I ever buy-- I hope, so I hope it lasts. I really like my other Samsung products so I'm keeping my fingers crossed.
Written by a customer while visiting Samsung US
Customer Rating
5
Really Elevates Our Living Room
on June 10, 2026
Posted by: cmw8
from Utah
[This review was collected as part of a promotion.] I adore our frame tv! Displaying art work in the center of our living room instead of having a big black screen makes such a big difference in how the space feels. The art store interface isn’t my favorite, but it is still very usable. I also have an etsy frame around the tv that really elevates its look, but unfortunately this does affect the auto-brightness feature a bit. It’s not hard to quickly manually adjust the screen’s brightness though. The picture on the screen is great, and we don’t feel a need to use any external sound equipment either. I was honestly worried I would regret spending so much on a tv, but it’s been 100% worth it. No regrets at all. Would recommend to anyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Picture Quality and Outstanding Features
on June 10, 2026
Posted by: Itairhart
from Chicago
[This review was collected as part of a promotion.] 65" Samsung The Frame TV. The vibrant colors are absolutely beautiful, bringing movies, sports, and streaming shows to life with incredible clarity and detail. The brightness and picture quality are excellent, making everything look sharp and realistic.
The texture and detail in both artwork and video content are remarkably realistic, adding depth to the images and making every scene feel more immersive.
One of our favorite features is the Art Mode, which transforms the TV into a beautiful piece of artwork when it's not being used. The interface is easy to navigate, and the smart features make it simple to access all of our favorite apps and content.
The design is sleek and elegant, blending perfectly with our home décor. Overall, this TV has exceeded our expectations in both performance and appearance. We highly recommend it to anyone looking for a premium television with stunning visuals and innovative features. Five stars! ⭐⭐⭐⭐⭐
The texture and detail in both artwork and video content are remarkably realistic, adding depth to the images and making every scene feel more immersive.
One of our favorite features is the Art Mode, which transforms the TV into a beautiful piece of artwork when it's not being used. The interface is easy to navigate, and the smart features make it simple to access all of our favorite apps and content.
The design is sleek and elegant, blending perfectly with our home décor. Overall, this TV has exceeded our expectations in both performance and appearance. We highly recommend it to anyone looking for a premium television with stunning visuals and innovative features. Five stars! ⭐⭐⭐⭐⭐
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best frames ever
on June 9, 2026
Posted by: Bigosos
[This review was collected as part of a promotion.] The specs on it are amazing the texture are good the aesthics are amazing the brightness and vibrancy are good and interface are amazing also
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 7, 2026
Posted by: Jcon
from Great falls mt
[This review was collected as part of a promotion.] There is so much you can do with this tv. I am having fun discovering all of the options!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US