Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5 out of 5
4.5
(498 Reviews)
Open Ratings Snapshot
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product. 
(
232 out of 261
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
3 out of 5
3
Samsung Programming/Apps
on June 23, 2026
Posted by: Casey
As a Catholic, I am not happy that I cannot get EWTN programming on the Samsung Frame TV, This dissatisfaction is best illustrated by my recent purchase of a Hisense TV for my wife's office. I am not doing workarounds, if Samsung does not give me what I want, then I am going somewhere else.
Response from Samsung USBy Samsung Specialist, June 23, 2026
Casey,

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Aesthetics !
on June 22, 2026
Posted by: Dphizzle
[This review was collected as part of a promotion.] The Frame TV is a great feature on my gallery wall in my jewel box apartment
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 21, 2026
Posted by: LuvPb
from Florida USA
[This review was collected as part of a promotion.] Great TV with lots of apps . Pictures and art on TV are amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 TV
on June 21, 2026
Posted by: Samsung smartie
from Houston, TX
[This review was collected as part of a promotion.] I deeply appreciate the aesthetic and beauty this TV has. It is not like the other TVs you see on the market. It is brighter, more vibrant, and better texture than anything else I have ever seen! The interface is easy to navigate and super fun to use!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great versatile
on June 20, 2026
Posted by: Odvillaneda
[This review was collected as part of a promotion.] Amazing, great, fits perfect.
Will never complaint
Response from Samsung USBy Samsung Specialist, June 22, 2026
Thanks for your review. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best tv I bought so far.
on June 20, 2026
Posted by: Zain
from Lilburn, GA
[This review was collected as part of a promotion.] Great features: this is the best TV I have bought so far
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It’s the Best
on June 20, 2026
Posted by: Bob6
from Houston, TX
[This review was collected as part of a promotion.] We absolutely love our Frame tv, so much that we bought another one for our bedroom. My wife has very sensitive eyes and the Frame tv is perfect for her. The picture is wonderful and there is no glare. The art mode is additional benefit which we enjoy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great esthetics for minimalists
on June 20, 2026
Posted by: RockinRobin
[This review was collected as part of a promotion.] Love love love this TV. It is sleek and loaded with tons of easy access menus. It fits perfectly flush with wall over my fireplace. Needless to say looks like a portrait. My 50” tv is almost wireless and needs no bulky legs or wall hangers. Beautiful!
Written by a customer while visiting Samsung US
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