Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
The Frame transformed my living room!
on July 22, 2026
Posted by: GonePhishin
from Los Angeles, CA
[This review was collected as part of a promotion.] Matted finish means no glare! Amazing! Never realized how big of a deal this makes until getting The Frame.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 21, 2026
Posted by: nancy
[This review was collected as part of a promotion.] There is no glare and the picture is clear and beautiful
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Picture
on July 20, 2026
Posted by: BBCB
from Tulsa OK
[This review was collected as part of a promotion.] Great product with excellent picture. Instructions on hanging on a flat wall are somewhat lacking. I did ebventually figure it out and am pleased with results.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame is the greatest!
on July 20, 2026
Posted by: Kaykay
from Long Beach NY
[This review was collected as part of a promotion.] Couldn’t be happier with this tv! We have one in our other home- so this is our second Frame. Love the 3 minute rotation option.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality
on July 20, 2026
Posted by: John
from Los angeles
[This review was collected as part of a promotion.] Always like Samsung products. Have purchased many in past
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great TV when it actually works - beware
on July 20, 2026
Posted by: Mongoose
from North Carolina
[This review was collected as part of a promotion.] Worked for a few weeks but now gives nothing but error codes and no longer shows artwork. Difficult to even watch television. Great concept but a huge miss for the price.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, July 21, 2026
It’s unfortunate to hear about your experience with Samsung’s Frame TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
I love frame tv’s
on July 20, 2026
Posted by: Joeh
from South Dakota
[This review was collected as part of a promotion.] I own 3 frame tvs and have recommended them to friends. I would give them 5s but for one issue. On two ic the tvs the motion activation works fine: leave the room and they turn off; return and they turn back on. On the second tv I bought this does not work. I have the TVs set to show my photos in a shuffle mode with the image changing every 15 minutes. This works fine on two but the same tv that doesn’t turn off also freezes on one photo even though it is set on every 15 minutes. Alas this is the tv in our main watching area.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 20, 2026
Posted by: Elizabeth
[This review was collected as part of a promotion.] Vibrant picture. Glad it fit my old wall bracket so I didn’t have to put more holes in my walls
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US