Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
4
We like it
on October 20, 2026
Posted by: KobeBeef
from Los Angeles
[This review was collected as part of a promotion.] Minimal glare during bright daylight hours, AI auto adjustment to light is nice. Texture of the screen looks mat and is to our preference. Being able to set and change the filter of chosen artwork is great.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the art and texture
on October 20, 2026
Posted by: MaxH
[This review was collected as part of a promotion.] It's great, we get a lot of compliments about the art feature. It's nice we don't have to deal with a glare because of the texture and the picture quality is great.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Hate it
on October 20, 2026
Posted by: pbpowner
[This review was collected as part of a promotion.] I hate it. When you turn it on, it turns off, then turns on, then shows some weird art screen. It takes forever to turn on. I really wish I didn't buy this TV
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy Samsung Specialist, October 20, 2026
Hello,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
no comment
on October 20, 2026
Posted by: JimA
from WEST DES MOINES
[This review was collected as part of a promotion.] The consept is great. we like having a bright colored picture in our living room. The remote is small and very sesitive. very often get channel changed just by picking it up. navigating between pictures and tv often ends in turning it off and on again. Obtaining or selecting free pictures is difficult. sound could be better on samsung channels.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, October 20, 2026
Hi,
Thank you for sharing your review. If there's anything we can assist with, please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your review. If there's anything we can assist with, please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Art Mode Critique
on October 20, 2026
Posted by: Jeff
from FORT MYERS
[This review was collected as part of a promotion.] Overall, I think it is a good and capable product. The main reason I purchased it was for the "Art" mode as I wanted to display travel pictures on it. I am disappointed that pictures displayed in this mode do not have the same color as when using the TV to mirror from another device. This doesn't make sense to me and while I have been able to make some improvements through brightness and color settings, there is still a noticeable difference.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on October 20, 2026
Posted by: LARS
[This review was collected as part of a promotion.] the tv is great love the choices of art when it’s not on and we got 55 inches witch is a perfect size It was easy to hang above our fireplace! I’d recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Great!
on October 20, 2026
Posted by: GenoP
[This review was collected as part of a promotion.] Absolutely love the picture, sharp, fast and full of color. I was surprised by how good the sound was. It feels the room without a soundbar or other speakers. The problem I have is when I turn the TV on the screen stays black, I can hear sound in the background, but no picture. I did some research and found the One Connect Box is locked and has to be rebooted. It has now happened twice. For this much money that should never happen.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
No Subscription Hisense TVs
on October 16, 2026
Posted by: Sevinskies
from Los Angeles
[This review was collected as part of a promotion.] I wish that I had purchased all Hisense canvas TVs . I despise Samsung TVs for having to pay a monthly subscription for art. The Hisense TVs were less expensive too.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy Samsung Pro, October 19, 2026
Sevinskies,
We appreciate you taking the time to share your experience with Samsung. Feedback like yours plays a vital role in helping us improve, and it will be shared with our internal teams as we continue working to enhance the customer experience.
If you ever have questions or need help with your TV, please don't hesitate to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also connect with us via LiveChat through the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you taking the time to share your experience with Samsung. Feedback like yours plays a vital role in helping us improve, and it will be shared with our internal teams as we continue working to enhance the customer experience.
If you ever have questions or need help with your TV, please don't hesitate to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat). You can also connect with us via LiveChat through the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US