Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Love the Frame!
on August 5, 2026
Posted by: coho83
from Seattle
[This review was collected as part of a promotion.] AI driven, super smart tv. I love the frame TVs! it's sleek, it's easy to place onto the wall, the colors are vibrant and very minimal glare from other light sources.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on August 5, 2026
Posted by: arimarcello
from New York
[This review was collected as part of a promotion.] I really like my new frame tv. It was everything I was expecting. Art feature really makes a statement! Happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Frame
on August 5, 2026
Posted by: LtcRph
from Las Vegas, NV
[This review was collected as part of a promotion.] Great picture and no glare. Easy to use and add apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Looks like a real painting
on August 5, 2026
Posted by: Dorador
from Yuma, Az
[This review was collected as part of a promotion.] The texture on the images is just amazing, would be much better product if it came with a frame
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame TV
on August 5, 2026
Posted by: Eric
from Buford, GA
[This review was collected as part of a promotion.] I love this TV. The picture is really clear and no glare. I added a soundbar to it and it feels like a theater.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a fan of the spying
on August 5, 2026
Posted by: Bobie
[This review was collected as part of a promotion.] Not a fan of the spying that this tv does. I unplug it while not in use.
Response from Samsung USBy Samsung Advisor, August 5, 2026
Hi Bobie,
Thank you for sharing your concerns. Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly.
We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines.
If you have any questions about privacy settings or need assistance using your TV, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your concerns. Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly.
We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines.
If you have any questions about privacy settings or need assistance using your TV, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Okay as a TV
on August 5, 2026
Posted by: JimmE
from Hawaii
[This review was collected as part of a promotion.] Works well as a television. The frame artwork display is useless because the fastest you can get your photos to rotate is 2 minutes. why not have it rotate on a faster scale?
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Still Trying
on August 5, 2026
Posted by: Dancer
[This review was collected as part of a promotion.] Unable to pause or fast forward on the tv. We had to get a dvr. It’s difficult to turn on the tv because the connection fails. It’s very frustrating and it keeps coming up with the code “Connect Devices” and when you “connect” it does not connect. Connecting to Apple TV can be difficult. Love the art work subscription on The Frame
Response from Samsung USBy Samsung Specialist, August 6, 2026
We’re sorry to hear you’re experiencing issues with your Samsung Frame TV. We’d appreciate the opportunity to gather more details so we can better isolate the issue and work toward a resolution. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US