Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Samsung 55" The Frame.
on August 20, 2026
Posted by: Ronnie
[This review was collected as part of a promotion.] This is my second Samsung Frame TV. They are the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Glare
on August 20, 2026
Posted by: JohnMc
[This review was collected as part of a promotion.] Very good glare management and easy to adjust the brightness and vibrancy
Written by a customer while visiting Samsung US
Customer Rating
5
love the picture frame tv
on August 20, 2026
Posted by: connie
from Centerville utah
[This review was collected as part of a promotion.] we put this above our fireplace in our bedroom. what i love most about it, is the picture frame pictures that change throughout the day, and in the evening how it magically stops and goes black.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Did not like the 43 inch
on August 20, 2026
Posted by: Darwinm
from Ca
[This review was collected as part of a promotion.] I bought 2 tvs and one of them is slow and the screen had to be replaced. Every time I try and turn it on it just takes forever.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, August 20, 2026
Hi there,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > top directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > top directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun).
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on August 20, 2026
Posted by: Happy shopper
[This review was collected as part of a promotion.] The tv is terrific and I am delighted that I made the purchase.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good!
on August 20, 2026
Posted by: Billy
[This review was collected as part of a promotion.] It looks great. There's just a lot of bloatware. It's more difficult to get to my apps. I wish it were a little more customizable. I also click the arrange the apps by most used, and nothing changes.
Features
2
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Frame TV - Game Changer
on August 20, 2026
Posted by: Renn997
[This review was collected as part of a promotion.] We’ve been extremely happy with our 55" Samsung The Frame. We use it behind our bar, and the picture quality is excellent while Art Mode makes it look like part of the room instead of just another TV on the wall. We’re huge Samsung fans and now exclusively use Samsung TVs throughout our home.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV/ Too much Bloat
on August 19, 2026
Posted by: Kroc0005
from Plymouth, MN
[This review was collected as part of a promotion.] Tv was easy to mount and hugs the wall as expected. Much better mount than thr 2019 frame version.
Screen is vibrant and quick, no delays or blurring.
Remote easy ans intuitive.
Would like less Spammy smart screen that shows everything I dont care about and would prefer that interface to be simpler or customiizable.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US