Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
No regrets
on August 22, 2026
Posted by: SpeedyFS
from Aldan
[This review was collected as part of a promotion.] Love the Frame. I get no glare. It was easy to setup the mounts come with the tv. The picture is amazing it doesn’t look like your watching a video television
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Picasso Real or Fake??
on August 21, 2026
Posted by: Robear06
[This review was collected as part of a promotion.] I luv the brightness on the screen when I'm using it as a piece of wall art, the glare was absolutely amazing, the frames calibration was so amazing good I had my friends and family actually believing that I on a Picasso Art piece because the texture and how vibrant the colors are on The Frame
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Picture Quality
on August 21, 2026
Posted by: Ek31
from Fairfax, Va
[This review was collected as part of a promotion.] Great TV and exactly what we needed for our space. Features are amazing and picture looks great in both art and viewing mode.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase!
on August 20, 2026
Posted by: John
[This review was collected as part of a promotion.] Outstanding clarity — could not be more pleased with the purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied customer
on August 20, 2026
Posted by: Debb
[This review was collected as part of a promotion.] We have been very happy with our Frame TV, beautiful clear picture, easy to use. Also nice option to be able to have a picture on your wall rather than a black box!
Written by a customer while visiting Samsung US
Customer Rating
3
Problems freezing and turning off
on August 20, 2026
Posted by: Katie
from Ossining NY 10562
[This review was collected as part of a promotion.] The picture is great but the tv freezes. Also it does not always turn off or on properly. I have to unplug it and replug it to get it to work. I am disappointed with this tv.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, August 21, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
great TV for art lovers
on August 20, 2026
Posted by: same
[This review was collected as part of a promotion.] Great picture, much easier to use than I thought and I love looking at art, perfect choice for me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No glare
on August 20, 2026
Posted by: Rhb2010
from Kansas
[This review was collected as part of a promotion.] Besides the art mode being great so we do not have a black screen looking at us all the time, the picture for tv has really helped cut the glare in a room full of windows. The picture is very clear and bright without the glare. Sports look great.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US