Customer reviews from Samsung US
Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Average customer rating
4.5
(498 Reviews)
Rating breakdown 498 reviews
5 Stars
346
4 Stars
89
3 Stars
28
2 Stars
13
1 Star
22
89%of customers recommend this product.
(
232 out of
261)
Customer Reviews for Samsung - Refurbished Excellent - 50 Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV w/ Wall Mount (2025)
Customer Rating
5
Fantastic Picture!
on September 5, 2026
Posted by: Sid Finkel
from Raleigh
[This review was collected as part of a promotion.] The picture vibrancy is the best that I have ever had! The mounting brackets make my Frame TV fit flush to the wall so it looks like art. We mounted our Frame in a room full of windows and with the Samsung technology we never have an issue with glare, brightness, or contrast. We love our Frame!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy
on September 5, 2026
Posted by: Maggie
from Edina
[This review was collected as part of a promotion.] Picture is not as sharp or clear my other Samsung tv. Very disappointed. Wish I had bought different tv
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Advisor, September 7, 2026
Hi Maggie,
Thank you for your feedback on the Samsung Frame TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the Samsung Frame TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now
These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best investment
on September 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my frame tv. The design and picture quality is supreme! Looking forward to tye next generation!
Written by a customer while visiting Samsung US
Customer Rating
5
As good as TV gets
on September 5, 2026
Posted by: KennyBob
[This review was collected as part of a promotion.] Our Samsung Smart TV is more a piece of art than just a TV. The color and brightness are outstanding. I love watching baseball on my Samsung as the clarity and color is as good as I have ever seen on a Smart TV
Written by a customer while visiting Samsung US
Customer Rating
5
Easy install and flawless look , great art.
on September 5, 2026
Posted by: Olive
from Lake elmo Minnesota
[This review was collected as part of a promotion.] The Frame was easy to install myself, love how seamless it fits with art on the wall. Really love the variety of art selections.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The rare TV that actually makes the room look bett
on September 5, 2026
Posted by: mhuntsman
from Los Angeles, CA.
[This review was collected as part of a promotion.] I bought The Frame primarily because I wanted a TV that wouldn’t look like a giant black rectangle on the wall when it wasn’t being used. What I didn’t expect was how impressed I’d be with it as an actual television.
Ours is in a very bright room with lots of natural light, and this is where The Frame really shines. The matte screen does an incredible job minimizing glare and reflections, while the picture remains bright, vibrant and crisp throughout the day. Colors have real punch without looking unnatural, contrast is excellent, and the image has much more depth and richness than I expected. Even in challenging daylight, the picture never looks washed out.
But Art Mode is what takes The Frame from a great TV to a genuinely unique product. The combination of the matte screen, adjustable brightness and art display makes the artwork look remarkably convincing—especially from across the room. Instead of designing the room around a television, the television actually becomes part of the room.
I originally thought Art Mode would be a nice bonus. It has turned out to be one of my favorite things about owning The Frame. We use it constantly and change the artwork depending on the room, season or mood.
Beautiful design, excellent brightness and contrast, fantastic glare control, vibrant picture quality and an Art Mode that is much more than a gimmick. Samsung really nailed the balance between technology and design with The Frame. I couldn't be happier with it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 5, 2026
Posted by: Tboy70
from Portland, Me
[This review was collected as part of a promotion.] This is only my second Samsung that I’ve had to buy in 20 years and I’m delighted by It’s quality It’s appearance and it’s flexibility as a television and wall art I highly recommend it
.
.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Art
on September 5, 2026
Posted by: John
[This review was collected as part of a promotion.] The art tv is awesome! New artwork every month. Easy to install and operate. The remote works great too!
Written by a customer while visiting Samsung US