Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Average customer rating
4.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
206
4 Stars
50
3 Stars
10
2 Stars
5
1 Star
5
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Customer Rating
5
Great sound!
on January 23, 2023
Posted by: Anonymous
from Milwaukee, WI
[This review was collected as part of a promotion.] I bought this to replace a (dated) Sonos play bar when we got our new Frame TV and wanted to take advantage of the eARC sound feature. I am very pleased with the quality of sound and the options to fit almost any type of media through the tv. Even better is the footprint is so much smaller than the Sonos; it practically disappears!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hi Bradley_MKE,
Thank you for sharing your thoughts regarding the design of the HW-S800B Soundbar. I am glad to see that you are very happy with the soundbar!
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Thank you for sharing your thoughts regarding the design of the HW-S800B Soundbar. I am glad to see that you are very happy with the soundbar!
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on January 23, 2023
Posted by: Jill
[This review was collected as part of a promotion.] We purchased this sound bar when we bought our frame TV a few months back. I’ve received several compliments on sound quality from friends and family who visit! We are so happy with our current Samsung set up!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello Jill,
Thank you for sharing your experiences with the HW-S801B Soundbar. Your feedback is very important to us!
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Level up your gaming with 3D directional audio from up-firing speakers. Enter Game Pro Mode where the Acoustic Beam and powerful woofers automatically sync sound with the on-screen action, while crosstalk cancellation minimizes distractions.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your experiences with the HW-S801B Soundbar. Your feedback is very important to us!
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Level up your gaming with 3D directional audio from up-firing speakers. Enter Game Pro Mode where the Acoustic Beam and powerful woofers automatically sync sound with the on-screen action, while crosstalk cancellation minimizes distractions.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly as expected
on January 23, 2023
Posted by: Scootz
from Southern California
[This review was collected as part of a promotion.] This is exactly what we hoped for: very easy install, and has worked perfectly since we bought it. It looks great, sounds great, and was a great price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello Scootz,
I'm glad to see that you are loving the HW-S800B Soundbar in both design and quality!
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
I'm glad to see that you are loving the HW-S800B Soundbar in both design and quality!
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Super slim and sexy
on January 23, 2023
Posted by: Sidneyv4
from Chicago, IL
[This review was collected as part of a promotion.] Sleek design with my frame tv great performance like a movie theater
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello Sidneyv4,
Thank you for sharing your review of the HW-Q801B Soundbar. I am glad to see that you love your new soundbar!
Upgrade your movie theater experience even more by adding SWA-9500S Wireless Rear Speakers to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy more cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Thank you for sharing your review of the HW-Q801B Soundbar. I am glad to see that you love your new soundbar!
Upgrade your movie theater experience even more by adding SWA-9500S Wireless Rear Speakers to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy more cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
impressive sound, fantastic design
on January 23, 2023
Posted by: thiagovj
from St Louis, MO
[This review was collected as part of a promotion.] great product by now. I got very impressed by the sound that this super slim bar is able to deliver. Good integration with tv, it is a step up our other soundbar.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello thiagovj,
Thank you for sharing your thoughts on the HW-S800B Soundbar.
I am glad to see how impressed you are with the design of your new soundbar!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your thoughts on the HW-S800B Soundbar.
I am glad to see how impressed you are with the design of your new soundbar!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
Good but.....
on January 23, 2023
Posted by: Just sound
from Southern VA
[This review was collected as part of a promotion.] I wish the voice amplification was even more pronounced. Voices are still a bit hard to at times.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 25, 2023
Hello Just sound,
Thank you for your review of the HW-S800B Soundbar. Your feedback is very important to us and will be shared with our product team!
You can increase the CENTER CHANNEL of the soundbar which will increase the dialogue for all your content. There are two different ways to achieve this, one using the provided soundbar remote or the SmartThings app.
Connect your soundbar to Wi-Fi, then download the SmartThings app to your smart device. This will allow you to control your entire soundbar from volume levels, channel levels, bass, and treble plus give you the ability to download any firmware updates to your soundbar.
By pressing the CH LEVEL button, you can adjust the volume of the CENTER LEVEL or FRONT TOP LEVELs. Adjusting the levels by the UP/DOWN buttons on your remote between -6 to +6.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Thank you for your review of the HW-S800B Soundbar. Your feedback is very important to us and will be shared with our product team!
You can increase the CENTER CHANNEL of the soundbar which will increase the dialogue for all your content. There are two different ways to achieve this, one using the provided soundbar remote or the SmartThings app.
Connect your soundbar to Wi-Fi, then download the SmartThings app to your smart device. This will allow you to control your entire soundbar from volume levels, channel levels, bass, and treble plus give you the ability to download any firmware updates to your soundbar.
By pressing the CH LEVEL button, you can adjust the volume of the CENTER LEVEL or FRONT TOP LEVELs. Adjusting the levels by the UP/DOWN buttons on your remote between -6 to +6.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on January 23, 2023
Posted by: Dangelo
from Texas
[This review was collected as part of a promotion.] Small package but HUGE sound. Best sound at ever. Definitely worth the cost
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hi Dangelo,
I am glad to see that you are loving the overall audio quality and design of the HW-S800B Soundbar!
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
I am glad to see that you are loving the overall audio quality and design of the HW-S800B Soundbar!
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
It is excellent
on January 23, 2023
Posted by: Gray
from Utah
[This review was collected as part of a promotion.] It is so slim but sounds amazing. I would recommend this one to everyone. There is so much to like
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello Gray,
Thank you for the kind recommendation of the HW-S800B Soundbar. I am glad to see that you love the slim design as well!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for the kind recommendation of the HW-S800B Soundbar. I am glad to see that you love the slim design as well!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US