Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Average customer rating
4.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
206
4 Stars
50
3 Stars
10
2 Stars
5
1 Star
5
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Customer Rating
5
Excellent sound1
on October 26, 2022
Posted by: Candoit95
from City
Gender:Male
[This review was collected as part of a promotion.] Wow, such an excellent product, with the best of the best quality, when you want the top notch of electronics and home appliences, always choose Samsung. It was easy to connect the soundbar to my TV, and with my Samsung phone I have been able to take advantage of all possible options. Thank you Samsung for the best product in the market.
Written by a customer while visiting The Insiders
Customer Rating
4
Clear
on October 31, 2022
Posted by: euibel
from Thorofare
Gender:Male
[This review was collected as part of a promotion.] The sound quality of the Samsung soundbar is crisp and clear. It lets me finally hear everything going on while watching TV. The setup was easy also. The remote that is included makes it easy to control the soundbar.
Written by a customer while visiting The Insiders
Customer Rating
5
Incredible sleek sound bar.
on October 31, 2022
Posted by: BaileyT
from John's Island
Gender:Male
[This review was collected as part of a promotion.] I absolutely love our Samsung S800B sound bar. I have been searching for a sound bar as compact and flows with our minimalistic life style and this one fits so perfectly.
The voice quality is great and has just enough bass to not be over bearing.
Our family enjoys voice control so using the Alexa built in feature is perfect.
This sound bar is well worth the investment for any entertainment needs.
The voice quality is great and has just enough bass to not be over bearing.
Our family enjoys voice control so using the Alexa built in feature is perfect.
This sound bar is well worth the investment for any entertainment needs.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, November 1, 2022
Hi BaileyT,
Thank you for purchasing the new HW-S800B Soundbar and sharing your experiences with us in a review.
If you ever want to customize your soundbar, consider purchasing the Teak or Brown Bezel for the Ultra Slim Soundbar via https://www.samsung.com/us/televisions-home-theater/television-home-theater-accessories/audio-accessories/ultra-slim-soundbar-bezel-2022-vg-scfbs8bw-za/
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for purchasing the new HW-S800B Soundbar and sharing your experiences with us in a review.
If you ever want to customize your soundbar, consider purchasing the Teak or Brown Bezel for the Ultra Slim Soundbar via https://www.samsung.com/us/televisions-home-theater/television-home-theater-accessories/audio-accessories/ultra-slim-soundbar-bezel-2022-vg-scfbs8bw-za/
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Great sound!!
on November 11, 2022
Posted by: LizM
from NJ
[This review was collected as part of a promotion.] It has a crispy and clear sound!! It is wireless very convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the soundbar
on November 11, 2022
Posted by: Pete
from Atlanta
[This review was collected as part of a promotion.] Bought this with our new Frame TV, and it works flawlessly. Setup was a breeze, and I love how simple it is to connect to other devices like my iPhone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No way to install and hide wires.
on January 22, 2023
Posted by: AB00
from New York, NY
I bought this last month, thinking there was a way to install it on the wall without seeing any wires (as it's shown in every promotional image on the site) — however, that is NOT the case — and the power cable now hangs down beneath it. Unless I'm missing something?
Sounds nice; looks bad.
Features
1
Performance
4
Design
1
Value
2
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 25, 2023
Hello AB00,
Thank you for sharing your review of the HW-S801B Soundbar. Your experiences are incredibly important to us and will be shared with our product team.
There are ways that you can hide the power cables within the wall, please contact your local Best Buy and ask for the Geek Squad department. They have installers who will be able to look at your setup and determine if the power cables are able to be hidden.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your review of the HW-S801B Soundbar. Your experiences are incredibly important to us and will be shared with our product team.
There are ways that you can hide the power cables within the wall, please contact your local Best Buy and ask for the Geek Squad department. They have installers who will be able to look at your setup and determine if the power cables are able to be hidden.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Love this sounbar
on January 23, 2023
Posted by: alxram
[This review was collected as part of a promotion.] Great sounding soundbar. I enjoy it better that the Sonos I had on before I bought this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hi alxram,
Thank you for purchasing the HW-S801B Soundbar! I am glad to see that you are loving the overall audio quality.
If you want to take full advantage of the soundbar, download the SmartThings app to your smart device. After connecting the soundbar to Wi-Fi, you will be able to control the entire soundbar from the screen of your device.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for purchasing the HW-S801B Soundbar! I am glad to see that you are loving the overall audio quality.
If you want to take full advantage of the soundbar, download the SmartThings app to your smart device. After connecting the soundbar to Wi-Fi, you will be able to control the entire soundbar from the screen of your device.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Bass Sound Good !!!!!
on January 23, 2023
Posted by: Jae Ko
from ATL GA
[This review was collected as part of a promotion.] Whole sound good match also good design.
Easy install.
Easy install.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, January 26, 2023
Hello Jae Ko,
Thank you for sharing your experiences with the HW-S800B Soundbar!
I am glad to see that your setup process was effortless!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for sharing your experiences with the HW-S800B Soundbar!
I am glad to see that your setup process was effortless!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting Samsung US