Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Average customer rating
4.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
206
4 Stars
50
3 Stars
10
2 Stars
5
1 Star
5
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Customer Rating
5
Ultimate sound
on September 28, 2022
Posted by: Pvaiude
from CHANTILLY
Gender:Female
[This review was collected as part of a promotion.] The slim design of this sound bar is just perfect for my entertainment center. The sound is so crisp and clear and the setup was easy. I use this sound bar for all of my television watching and I have it connected to my smart home devices to work with those as well. I give this HW-S60B/ZA Samsung sound bar a 10/10 and would recommend it.
Written by a customer while visiting The Insiders
Customer Rating
5
Great Soundbar
on October 5, 2022
Posted by: Jlm80
from Nokesville
Gender:Female
[This review was collected as part of a promotion.] My family loves this soundbar. We watch movies almost everyday and the sound quality is awesome. With wireless Dolby Atmos we hear the sound of our movies and music all around us. The True 3.1.2Ch sound gives life to every tone so you feel a part of what you are listening too. Bass vibrates your body. My daughter really enjoys talking to the soundbar and telling it to play her favorite songs. The adaptive sound has been great for watching movies as it really makes vocal clear and audible.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, October 5, 2022
Hello Jlm80,
Thank you for leaving a detailed review of your experiences with the new HW-S800B Soundbar.
You can add surround sound to your movie experience by pairing the SWA-9500S Wireless Rear Speakers. This will give you an additional 2.0.2 channels, for a total of 5.1.4 channels.
Elevate your sound experience with a soundbar that automatically analyzes your room and calibrates the upper range tones to best fill your space using SpaceFit Sound technology.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for leaving a detailed review of your experiences with the new HW-S800B Soundbar.
You can add surround sound to your movie experience by pairing the SWA-9500S Wireless Rear Speakers. This will give you an additional 2.0.2 channels, for a total of 5.1.4 channels.
Elevate your sound experience with a soundbar that automatically analyzes your room and calibrates the upper range tones to best fill your space using SpaceFit Sound technology.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Great soundbar
on October 6, 2022
Posted by: Crod0014
from Elmsford
Gender:Female
[This review was collected as part of a promotion.] The soundbar is much smaller than I anticipated, nevertheless I prefer it that way! it's very sleek and modern and looks perfect on my neutral TV stand. I always watch movies with my family and the quality is excellent. It is very loud and we often feel like we're in a theater. I recommend this product to all of my family and friends.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, October 7, 2022
Hi Crod0014,
Thank you for purchasing the new HW-S800B Soundbar and taking the time to leave a review for us.
I am happy to hear that the audio quality has exceeded your expectations. If you are wanting to make your experience even more like a movie theater, consider adding on the SWA-9500S Wireless Rear Speakers.
You will gain an additional 2.0.2 channels, two front-firing, and two top-firing to give you an immersive surround sound experience.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for purchasing the new HW-S800B Soundbar and taking the time to leave a review for us.
I am happy to hear that the audio quality has exceeded your expectations. If you are wanting to make your experience even more like a movie theater, consider adding on the SWA-9500S Wireless Rear Speakers.
You will gain an additional 2.0.2 channels, two front-firing, and two top-firing to give you an immersive surround sound experience.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Base is amazing
on October 7, 2022
Posted by: Anonymous
from Macedonia
Gender:Female
[This review was collected as part of a promotion.] I love my new soundbar because it really does feel like I am in a movie theater. The base from the subwoofer is strong and vibrates just at the right time. I watched Jurasic Park and the sound was amazing with the dinosaurs and events. I also love that this soundbar is super slim and doesn't take up a ton of room. I used the wifi set up for the soundbar and it was very easy to connect to my Samsung TV.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, October 7, 2022
Hello,
Thank you for choosing the new HW-S800B Ultra Slim Soundbar and sharing your movie night experiences with us.
I'm glad to hear that you are loving the audio quality, if you want an even more cinematic experience, upgrade with the SWA-9500S Wireless Rear Speakers. These speakers will give you an additional 2.0.2 channels, two front-firing and two top-firing speakers to fill your room like a movie theater, without all of the messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for choosing the new HW-S800B Ultra Slim Soundbar and sharing your movie night experiences with us.
I'm glad to hear that you are loving the audio quality, if you want an even more cinematic experience, upgrade with the SWA-9500S Wireless Rear Speakers. These speakers will give you an additional 2.0.2 channels, two front-firing and two top-firing speakers to fill your room like a movie theater, without all of the messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Love this Sound Bar
on October 19, 2022
Posted by: Chiller
from Florida
[This review was collected as part of a promotion.] Love the size and the sound output of this bar. Plus how my Frame TV uses both the TV speakers and the Sound Bar for a better sound output.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, October 20, 2022
Hello Chiller,
Thank you for taking the time to share your thoughts on the new HW-S800B Soundbar.
I'm glad you are enjoying the audio quality of your soundbar. If you are wanting to have an even more immersive movie experience.
You can upgrade to surround sound by adding the SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
Thank you for taking the time to share your thoughts on the new HW-S800B Soundbar.
I'm glad you are enjoying the audio quality of your soundbar. If you are wanting to have an even more immersive movie experience.
You can upgrade to surround sound by adding the SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. Enjoy a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on October 19, 2022
Posted by: Winter shadow
from Sacramento, CA
[This review was collected as part of a promotion.] Pretty awesome for the size. This could be user error but I am still having it work with the Samsung frame we bought with it. Example being having them turn on together.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound experience
on October 24, 2022
Posted by: Anonymous
from Maywood
Gender:Male
[This review was collected as part of a promotion.] Amazing sound quality, As soon as I unpacked the box received I was shocked by how thin it is and was dought full how the quality of sound would be
this soundbar cleared all my doubts as soon as I turned it on .. wow. I can't believe the quality of sounds it is giving me. This is a perfect sound bar for an apartment kind of setup in my opinion
you no need to run multiple power lines .. you just have to worry about the subwoofer and the soundbar power supply rest is via Bluetooth.
PROS:
1. A Big Space saver for a small room setup.
2. Great elegant look with a great sound quality bar.
3. Easy to mount on the wall, it comes with clear instructions, guiding tape, screews
3. Comes with a rechargeable remote, easy-to-use and self-exploratory
4. there are touch-sensitive buttons on top of the Soundbar for manual operation.
5. 3.1 channel sound bar with 3 different connectivity features WiFi, HDMI, Bluetooth and you can play using NFC too to listen to music
6. Inbuilt Alexa and Apple Airplay support, I only have Alexa (Works Great) so yet to experience Apple airplay.
7. Doby Atmos and DTS-x are amazing to experience.
2. Great elegant look with a great sound quality bar.
3. Easy to mount on the wall, it comes with clear instructions, guiding tape, screews
3. Comes with a rechargeable remote, easy-to-use and self-exploratory
4. there are touch-sensitive buttons on top of the Soundbar for manual operation.
5. 3.1 channel sound bar with 3 different connectivity features WiFi, HDMI, Bluetooth and you can play using NFC too to listen to music
6. Inbuilt Alexa and Apple Airplay support, I only have Alexa (Works Great) so yet to experience Apple airplay.
7. Doby Atmos and DTS-x are amazing to experience.
CON's:
1. If the watching video quality is bad, sometimes you might feel the Audio is out of Sync with lip movement.
2. No RCA connector, so that is a limitation to use with old electronics.
2. No RCA connector, so that is a limitation to use with old electronics.
Disclaimer: I received this product at a discount price in exchange for my honest experience and Opinion.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, October 25, 2022
Hello Rajeshabinitio,
Thank you for your review of the HW-S800B Soundbar, for sharing your thoughts and experiences with us.
I'm glad to see that you are loving the audio quality of your soundbar, if you are wanting to upgrade your movies, even more, purchase the SWA-9500S Wireless Rear Speakers. These will give you an additional 2.0.2 channels, two front-firing channels, and two top-firing channels.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Thank you for your review of the HW-S800B Soundbar, for sharing your thoughts and experiences with us.
I'm glad to see that you are loving the audio quality of your soundbar, if you are wanting to upgrade your movies, even more, purchase the SWA-9500S Wireless Rear Speakers. These will give you an additional 2.0.2 channels, two front-firing channels, and two top-firing channels.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Better than expected
on October 24, 2022
Posted by: dragonflyvroom
from West Sacramento
Gender:Female
[This review was collected as part of a promotion.] WOW! This soundbar is amazing! The deep bass and sound quality are top notch. The soundbar was fairly easy to set up but like other reviews I had read, the bluetooth portion was not very responsive and it took me a number of attempts to connect it. If there was a flaw to this sound bar, it would be just that- its issues with bluetooth connectivity. Just recently, it began having issues staying connected with our newer Samsung TV. It takes a bit of effort by resetting or powering on and off the TV and bar in order for it to reconnect. It has done this for the past week. Overall, this issue can be dealt with considering the sound and volume output are top quality.
Written by a customer while visiting The Insiders