Customer reviews from Samsung US
Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Average customer rating
4.6
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
206
4 Stars
50
3 Stars
10
2 Stars
5
1 Star
5
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Samsung - Refurbished Excellent - HW-S801B 3.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - White
Customer Rating
5
best sound bar Ever
on August 16, 2022
Posted by: Ruthyyy
from MOUNT JULIET
Gender:Female
[This review was collected as part of a promotion.] we received our bar sound from samsung the shipping was so fast i was even surprised. The bar system it so powerful and its very thin that you can hide anywhere. am soo happy we got choose and now we're campaigning it to many poeple... connecting our sound bar with our TV so much easy you don't have to be technical person and also connecting it with our Samsung smart things was easy honesty I really didn't even connect those out detected the sound bar and ask permission for me to add it and it was it.
Written by a customer while visiting The Insiders
Customer Rating
5
Soundrific
on August 17, 2022
Posted by: dragonfire0130
from Thorofare
Gender:Male
[This review was collected as part of a promotion.] The sound bar and subwoofer are great. The sound quality is crisp and clear even with soft voices. My mother had trouble watching streaming shows before the soundbar. Now she can hear everything when watching streaming shows and cable TV. The design is sleek and space-saving for the most part. I strongly recommend this soundbar to anyone looking for a good quality soundbar.
Written by a customer while visiting The Insiders
Customer Rating
5
The Samsung Ultra Slim Soundbar is a Marvel
on August 17, 2022
Posted by: Ansuzalgiz
from New Brighton
Gender:Male
[This review was collected as part of a promotion.] The Samsung HW-S800B Ultra Slim Soundbar is an amazing product with no real direct competition. It packs an amazing sound quality that feels impossible considering its size. It also manages to pack a lot of convenience features that make it really easy to use.
The box contains the soundbar, wireless subwoofer, AC/DC adapter, power cables, rechargeable remote, HDMI to mini-HDMI cable, and wall mounting hardware. Everything is well packed with all the accessories in a single pouch.
Setting up the S800B is easy. For my configuration, I decided to use a wireless connection to the TV to reduce cable clutter. The subwoofer is plugged into the wall. Two hanger brackets are secured the the wall with an included paper template to ensure optimal positioning. The soundbar is hung on the brackets and plugged in. From start to finish, it's a 20 minute task to have everything placed where you want.
I connected the S800B to my Samsung account using WiFi and the SmartThings app from a phone. This allows any of the household's TVs or phones to broadcast to the soundbar. It also enables the Alexa integration, which allowed me to remove the Echo dot that was in my living room. The soundbar also supports Bluetooth and HDMI ARC connections, though I didn't notice too much difference between the three in terms of audio quality.
With a Samsung TV, the soundbar is integrated into the TV control experience seamlessly. The TV turns on and off the soundbar the same time as the TV changes power state, and the soundbar's volume and audio processing mode are easily controlled via the TV remote and menu interface.
The audio quality delivered by the soundbar is unreal. Compared to my other soundbar, the Samsung HW-MS650, the S800B's subwoofer easily outputs more bass while the soundbar speakers produce mids that are ever so slightly less full. That is a technological marvel considering that the S800B is only about a third the volume of the HW-MS650. It's so thin that the 55" Samsung QLED TV I have protrudes farther from the wall than the soundbar itself. It easily disappears into the space and just provides satisfying sound.
It's not a home theater replacement, but for a person who wants a sleek, unobtrusive, and capable soundbar for a social space, there aren't many other competitors that do it all as well as this one.
Written by a customer while visiting The Insiders
Customer Rating
4
Overall impressed
on August 18, 2022
Posted by: AngAmor23
from Metairie
Gender:Female
[This review was collected as part of a promotion.] Overall I am impressed with the product. I like how it is wireless and compact. The sound is crisp and clear. I also like that I can access the sound bar setting from my phone to adjust the equalizer, subwoofer, and the sound. There is an option to mount it on the wall. I definitely can tell the difference of the sound quality compared to the televisions sound. My biggest complaint is the initial set up. At first it was confusing, but we eventually figured it out. Also, it would disconnect from the television and we would have to go through the whole set up process again. Maybe it was user error. Not too sure of the reason for the disconnection. Starting out, it was frustrating, but now all is good and we have not had any issues since. Very happy with the sound bar!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Samsung Sound Bar
on August 22, 2022
Posted by: Mguzman2
from Elmsford
Gender:Male
[This review was collected as part of a promotion.] The audio quality has completely left me speechless. So much power coming out of one small speaker. Samsung outdid themselves with this product. It looks sleek and nice but amazing audio quality. I love the simple look and I couldn’t think of a better match. The subwoofer is also small but powerful. It’s the perfect size. It’s been designed to keep its sleek look as well. Now let’s talk technology. It pairs up amazing with my Samsung tv. I can use my Samsung tv remote or my cable remote to control it all through Bluetooth. It helps keep things nice and sleek and not with a bunch of wires hanging around. I personally couldn’t be happier with this purchase. I strongly recommend. It’s a 9.2/10 for me.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, August 25, 2022
Hello Mguzman2,
Thank you for taking the time to leave a review for the new HW-S800B Soundbar.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for taking the time to leave a review for the new HW-S800B Soundbar.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
4
Recommended Purchase for First Time Sound Bar
on August 31, 2022
Posted by: dcmurney
from Port Townsend
Gender:Male
[This review was collected as part of a promotion.] The audio output is amazing. You don’t need to pay for movie tickets anymore anymore, with this sound bar! Many types of Bluetooth devices can be synced; and was able to keep a Bluetooth connection from more than 60ft! Can stream sounds over wifi devices like laptops. Gaming surround sound doesn’t let the enemy sneak up on you!
If you have an older TV that doesn’t have an ARC HDMI port and no Bluetooth or Wifi connection capabilities, this is not compatible with older TVs. Another issue is there are two separate AC plugs with right angle cords. That’s unnecessary, they should be straight plugs.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, September 1, 2022
Hello dcmurney,
Thank you for taking the time to leave a review of the new HW-S800B Soundbar. Your input will be shared with our product team and is invaluable in helping Samsung maintain the best in product and customer experience.
Upgrade your surround sound even more with the compatible SWA-9500 Wireless Rear Speakers, adding an additional 2.0.2 channels for an even more cinematic experience without the wires.
The HW-S800B can be mounted on the wall with the provided wall brackets, which allows for the soundbar to be almost flush against the wall. The power cords are designed to accommodate the wall mount.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for taking the time to leave a review of the new HW-S800B Soundbar. Your input will be shared with our product team and is invaluable in helping Samsung maintain the best in product and customer experience.
Upgrade your surround sound even more with the compatible SWA-9500 Wireless Rear Speakers, adding an additional 2.0.2 channels for an even more cinematic experience without the wires.
The HW-S800B can be mounted on the wall with the provided wall brackets, which allows for the soundbar to be almost flush against the wall. The power cords are designed to accommodate the wall mount.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive
on September 5, 2022
Posted by: kerry219
from Bloomer
Gender:Female
[This review was collected as part of a promotion.] I love my new Samsung Sound bar. It fits perfectly in front of my tv and has amazing sound. There are times when I'm watching a show and it picks up every little sounds and so, i am looking around like it's actually happening in my house. Lol. If you have never owned a sound bar you need to go out and get yourself a Samsung Sound bar. They are the best!!!
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, September 7, 2022
Hello kerry219,
Thank you for purchasing the new HW-S800B Soundbar and taking the time out of your day to leave a review.
You can upgrade the soundbar for a full surround sound experience with the SWA-9500S Wireless Rear Speakers. These will give you an additional 2.0.2 channels, adding two front-firing and two up-firing channels.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for purchasing the new HW-S800B Soundbar and taking the time out of your day to leave a review.
You can upgrade the soundbar for a full surround sound experience with the SWA-9500S Wireless Rear Speakers. These will give you an additional 2.0.2 channels, adding two front-firing and two up-firing channels.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
5
Small size, big performance
on September 9, 2022
Posted by: MAAZIK
from Beverly Hills
Gender:Male
[This review was collected as part of a promotion.] I really like the product, the sound bar is slim and pretty small but renders impressive performance.
The subwoofer is powerful and definitely intensifies the sound as needed.
It connected to my TV without problems as well as to my phone to stream music via Bluetooth. The sound effects enhance the experience depending on the media, surround sound - movie-theater style; but the lack of a screen or visual confirmation can be confusing.
The remote control is easy to understand and use, also good that it can be set and controlled from the phone.
The subwoofer is powerful and definitely intensifies the sound as needed.
It connected to my TV without problems as well as to my phone to stream music via Bluetooth. The sound effects enhance the experience depending on the media, surround sound - movie-theater style; but the lack of a screen or visual confirmation can be confusing.
The remote control is easy to understand and use, also good that it can be set and controlled from the phone.
Response from The InsidersBy Samsung Solutions, Samsung Brand Ambassador, September 12, 2022
Hello MAAZIK,
Thank you for purchasing the new HW-S800B Soundbar with the unbelievably sleek, low-profile soundbar delivers high-quality audio in a super slim package – giving you exceptional sound while blending into your room’s décor.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires.
These wireless rear speakers will give you an additional 2.0.2 channels, 2 front-firing, and 2 up-firing Atmos speakers. This will give you a total of 5.1.4 full surround sound experience for all content you are enjoying.
Should you ever have questions or need help optimizing your soundbar, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Thank you for purchasing the new HW-S800B Soundbar with the unbelievably sleek, low-profile soundbar delivers high-quality audio in a super slim package – giving you exceptional sound while blending into your room’s décor.
Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires.
These wireless rear speakers will give you an additional 2.0.2 channels, 2 front-firing, and 2 up-firing Atmos speakers. This will give you a total of 5.1.4 full surround sound experience for all content you are enjoying.
Should you ever have questions or need help optimizing your soundbar, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Written by a customer while visiting The Insiders