Customer reviews from usa.canon.com
Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Average customer rating
4.3
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
94
4 Stars
15
3 Stars
16
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
103 out of
126)
Customer Reviews for Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Customer Rating
1
Damage by heat
on August 25, 2021
Posted by: awais
from New York
Hi, I bought this camera couple of months ago and it over heated and stopped working after a while. Don't like this product anymore. The hype wasn't worth it.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Almost there!
on December 2, 2020
Posted by: ShawnPhoto
It works great except for a couple of things. First, it has trouble tracking faces of people wearing masks... I mean, in this day and age we need a camera that can do this. Second, animal eye AF could be a little better when shooting video. For photos it is fine, but with video it really needs to stay on the animals eye or head the whole time the video is recording in order for the video to come out correctly. Otherwise you end up with weird moments where the focus shift from eye to body or what have you.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Initial Impressions
on July 31, 2020
Posted by: JID
from Washington State
I am a long time 5D3 & 5D4 user. I got my R5 yesterday. I really don't like the fact that there is no GPS in the R5. This is very important to me as a wildlife photographer. Connecting to my cell phone is not working for me because I can only connect two items at a time - my car and my smart watch. Eventually, I may try unlinking one of them. For now, I used a GP-E2 and it worked flawlessly (however, it is an extra thing to carry). I was concerned that I would not like the control changes in the R5 but I have found that I REALLY like them so far. The animal focus works well on birds as long as they are reasonably exposed to view. I compared the 5D4 to the R5 trying to take the same photo with the same settings (using Canon white lenses). The jpg images on the 5D4 looked more colorful than those from the R5. My wife liked the 5D4 images much better. A quick comparison of raw images with no processing still showed some but less difference. Resolution and sharpness was surprisingly almost identical for the wildlife photos that I took. Overall, I like the controls and ergonomics but I am disappointed that there is no significant increase in image quality with the newer technology. I look forward to leaning how to use the camera better.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Ray Pan
from Oak Creek WI
Verified Purchase:Yes
Canon should take responsibility to fix overheat issue not just make market highlight
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Reenah
from Tucson
Verified Purchase:Yes
Amazing camera Everything a camera should be. So glad I ordered one!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Tripod Mount broke under normal use
on November 21, 2024
Posted by: cyanas
from Madison, WI
The camera works decent. However for the price you would think they would cover their products for more than a year. But no, unlike Swarovski unmatched backing of the quality of their products, you get a measly 1 year warranty unless you opt in to pay even more. Beware of using the tripod mount. I used it with a camera cage to product my camera body, but eventually the metal threads gave out and broke. Cheap magnesium? Who knows but I am beyond annoyed that this defect is not covered. This will be my last Canon purchase. You become average when your warranty doesn’t back the quality of your products.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Overheating
on July 31, 2020
Posted by: CanonLover2020
from New York
This camera overheats way too fast. At this price point was expecting more.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not my favorite Canon
on June 15, 2023
Posted by: Cammy
OK camera. It's been slowing down on my lately and I don't feel like I've really put it to task. I'm probably going to try and trade this in, but upset because the image quality has been great.
Written by a customer while visiting usa.canon.com