Customer reviews from usa.canon.com
Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Average customer rating
4.3
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
94
4 Stars
15
3 Stars
16
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
103 out of
126)
Customer Reviews for Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Customer Rating
5
Upgraded from 5D Mark III and LOVE it.
on April 5, 2022
Posted by: Etsy Photographs By Jena
from Northern Wisconsin
I bought the Canon EOS R5 in October 2021 and did a police K-9 photoshoot the day after I received it. It was amazing how it locked onto the dogs eye while running towards me. I had almost 100% success rate with focus for every photo taken. I was previously using my Canon 5D Mark III which was a great DSLR, but I'm happy with the mirrorless. The focus, the sharpness, the quietness...amazing! I bought the adapter to use my EF lenses on the R5 and everything is so nice and sharp as if there wasn't any adapter being used, which I'm so thankful for so I didn't have to purchase new lenses. I don't use it for videos, so I haven't had any heat issues. The huge megapixels are handy for cropping wildlife photos, or just printing large prints, but it's definitely going to take up a lot more space on the hard drives, so keep that in mind. One other thing I've noticed since switching cameras during the fall busy photo season is my editing has changed. I spend less time editing photos now than I used to because it is so much more accurate than my old camera. I will include some sample photos I've taken here and there since October. :)
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great camera with one major issue (freezing)
on August 8, 2022
Posted by: RodSmoltz2022
The Canon EOS R5 is an outstanding camera. Firmware 1.6 fixed issues with video recording that made users very happy.
Photo quality is very very good. I would like to congradulate Canon for their firmwares that improve the stability and bring exciting new features. This body is not perfect but I believe that you get your hard saved money a very good camera for the price BUT their is still 1 major flaw left (beside the 29:59 video limit).
From time to time, the camera freezes. Using the 1.52 firmware I got absolutely no freezing but as soon as I updated with version 1.6 the camera started to freeze.
So please Canon, can you solve the freezing issues with the camera ? I missed opportunities with this issue. When you're in wildlife and the camera locks up you can't get the shots you were there for. With all your experience and knowledge I am confident that you can correct this problem definitively. You bring firmwares on a regular schedule. This remind me how much you care for users and each firmware tells me that I have zero reason to switch brand. I have been a faithful customer for many years and I plan to continue. Please continue to improve our experience and satisfaction with the R5 with upcoming firmwares. I am a very satisfied customer.
Photo quality is very very good. I would like to congradulate Canon for their firmwares that improve the stability and bring exciting new features. This body is not perfect but I believe that you get your hard saved money a very good camera for the price BUT their is still 1 major flaw left (beside the 29:59 video limit).
From time to time, the camera freezes. Using the 1.52 firmware I got absolutely no freezing but as soon as I updated with version 1.6 the camera started to freeze.
So please Canon, can you solve the freezing issues with the camera ? I missed opportunities with this issue. When you're in wildlife and the camera locks up you can't get the shots you were there for. With all your experience and knowledge I am confident that you can correct this problem definitively. You bring firmwares on a regular schedule. This remind me how much you care for users and each firmware tells me that I have zero reason to switch brand. I have been a faithful customer for many years and I plan to continue. Please continue to improve our experience and satisfaction with the R5 with upcoming firmwares. I am a very satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Worth the Wait!
on April 18, 2022
Posted by: R5 Heaven
from Washington, DC Suburbs
I had been using the EOS 5D Mk III which worked well for me. But, what mirrorless had to offer peaked my interest. I rented an EOS R which sold me on the tech. But, knowing a vastly improved successor was coming, I waited. The wait was justified. The Face/Eye detect, alone, was worth it. I no longer have to hope that the focusing points line up with my portrait compositions. AF is faster and Exposure Simulation is awesome. I can even tackle sports shooting with the increase frame rate. There are a whole host of other goodies that would take a book (the manual, LOL) to describe. The only negatives I give the R5 are the reticulating screen and the fact that the camera does have a tendency to freeze momentarily. Subsequent firmware revisions made things better. But, it still happens, though seldomly. I wish the screen flipped up instead of out. I don't vlog, so, I don't have the need to see myself.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great camera
on August 31, 2022
Posted by: rnl
from Glenmoore PA
Owned for over 6 months. Great camera. Fabulous eye tracking and landscape capabilities. Own a 7dmkii and 5dsr it surpasses both. Exceeds the capabilities of a 1dxmkii that i sold.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great upgrade to mirrorless for professional sports work
on July 20, 2023
Posted by: SwitchingLeadsPhoto
Coming from a 1DX mk ii, I mulled over getting the R5 or the R3. I decided on the R5 because of the higher megapixels, which will allow me to crop in on my sports photos. I capture horse racing mostly, or other things in quick action. I am impressed with 99.8% of this camera's abilities, and its price point. The megapixel bump, compared to the low 1DX mkii is amazing. The weight difference is great too, even with the 100-400mm EF ii, I'd much rather carry the R5 with this lens. The 1DX mkii is a back-breaker with anything over a 24-70 on it, especially for shooting 12 hours straight. Eventually, I'll get RF lenses, but while I have a 1DX as well, I'll keep using EF. I don't find that the noise is hateful (when compared to the 1DX mkii), and let's be honest, if you use programs that reduce noise and can still keep the quality of the picture, it's just one extra step. Especially now that Adobe Photoshop has Denoise in-program. I certainly recommend having extra batteries on you at all times because the R5 sucks energy like a 5-year-old with a capri-sun at the playground. I have not gotten the battery grip, mostly because I don't shoot vertically often enough and I carry a bag at the track to keep various sundries in anyway so I just carry a battery and extra CFexpress B memory card with me at all times. I have only had this camera since May, but I am pretty happy with it and its image quality is far better than the DSLR Canons for what I do, speed-wise. I hope that one day, the "horse" focus feature from the R6 ii makes it to this camera. There are times when it likes the background at the track more, and since I am new to it and horses move at about 35MPH, I sometimes get a few off-focus or focus on the wrong horse. It happens and I chalk most of it to beginners user error. I don't shoot video so I cannot speak for that. I've only tried the 1.6x crop once and it was neat with a 70-200 2.8 iii on it. I have only taken a few "accidental" photos while on electronic shutter and the camera by my side. With the equipped Canon strap, it sits well enough on my 5'7" frame that I don't have 50+ pics of the ground between points A and B. I know another brand's higher-end camera can have this accidental firing issue. I'm traditional with using the eye viewer, but I have started using the live-shot screen more to capture photos. I don't like the live "level" screen for capturing a race however because it throws me off IN the race, unless shooting head-on. It's nice for close-ups or scenery though!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
My R5
on November 23, 2023
Posted by: mikey12654
from Vancouver, WA
My R5 worked well with my adapted EF L-lenses I had when I first got my camera, the IBIS also worked well with my Sigma 50mm Art lens. These days all my lenses are RF but kept the Sigma Art lens. I gotta say that the L-series RF lenses are awesome but if you can afford it then get the RF 100-500 lens, it's like that lens was made to use on the R5! I bought mine for it's IBIS and the 45mp sensor that lets me crop all I want!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Great camera. Wish there will be a firmware upgrade to make it 30fps.
on June 21, 2022
Posted by: eastSeaFishery
from San Jose, CA
The improvement in focusing is noticeable and great. I have barely missed any focus. 45MP is great in case cropping is needed. I am super impressed by the 20fps shooting and it's day and night difference comparing to 5DIV. Not seeing it will happen in reality but I wish it could be upgraded to 30fps to make the camera even more enjoyable.
The camera froze a couple of times during high speed continuous shooting. I had to power cycle the camera. It seems to be a common problem.
The camera froze a couple of times during high speed continuous shooting. I had to power cycle the camera. It seems to be a common problem.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Two R5s make the best combination for wildlife photos
on April 24, 2024
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
I bought a second R5 body so that my photo process remained the same across picking up a second camera with a different lens set up. It is important to have the muscle memory so that I can make the most of the camera's capabilities without having to stop and think.
Written by a customer while visiting usa.canon.com