Customer reviews from usa.canon.com
Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Average customer rating
4.3
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
94
4 Stars
15
3 Stars
16
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
103 out of
126)
Customer Reviews for Canon - Refurbished Excellent - EOS R5 Mirrorless Camera (Body Only) - Black
Posted by: Mdc
from New York
Verified Purchase:Yes
This is a great photo camera right out of the box. Video is harder to handle would need to spend extra on cf express cards to unlock its true video features but overall I love the camera for what I bought it for.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Luv2Shoot
from Desert Southwest
Verified Purchase:Yes
I've had the R5 for a little over a month. I'm using it with an RF 70-200mm f2.8 and an EF 17-40mm f4 with control ring adapter. I continue to be amazed by the versatility of this camera and the stunning image quality. I got the camera for photography not videography so over heating is simply not an issue. I am having fun exploring the video capabilities but that will never be my focus. I'm looking forward to photography with the RF 28-70mm f2 which I've purchased but is on backorder.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
Great camera, but aging AF and no midrange 200-600 options
on July 23, 2023
Posted by: JRRivera
from Minnesota
I bought an R5 in May 2023. This is a great camera overall, and that has been documented well elsewhere. I want to focus on two ways that Canon could make this camera and system a lot better.
First, since Canon is still selling the R5 as a flagship camera in 2023, I think they need to give it the R6 II autofocus features via a firmware update. It's frustrating to pay the R5 price premium over the R6 II but then not get the same autofocus features that have been available since Nov 2022. On top of that, the R5's electronic shutter performance is basically obsolete now, so its edge over other products needs to come from features like AF. Yes, there might be an R5 successor some day, but that's no consolation for those who already spent a lot of money on an R5. If this is a 2023 camera for Canon, it should have 2023 features.
Second, this is a great wildlife camera, yet there is no way to get a midrange RF 200-600 zoom at a reasonable price. You can put a 1.4x extender on the RF 100-500 L, but then you have an F10 lens at 700mm--quite slow. You can also put a 2x extender on the RF 100-300 2.8 L, but that is an extremely expensive lens which most people can't afford. The F11 600 and 800 primes are available, but the tiny aperture and STM drive are limiting. It is standard for camera makers to offer a moderately priced 200-600 with an aperture of around 6.3 on the long end. I am just baffled at Canon's refusal to do this.
Bottom line, this is a five star camera, but I have to take away one star for the outdated AF and another star for Canon lacking an obligatory midrange 200-600 lens. It is maddening to see Canon missing the mark on things that can be fixed so easily.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I’ve been waiting to purchase a new camera since the 1DX Mark 2 was released. When I first heard about the rumored specs of this camera system I knew this was the next camera to add to my arsenal. I primarily shoot video, however the photo specs also stood out to me and I know this is going to be a great camera for both photo and video! I’m so excited to get my hands on this and create beautiful art. Thanks canon for your innovation!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
I’m Happy I Took the Dive
on October 16, 2020
Posted by: Canonbanion
from Seattle, WA
The Canon R5 was my first dive into mirrorless and full frame cameras. I was apprehensive at first because of the learning curve coming from a crop sensor camera but I dove in and I’m soooooo happy I did. This camera is a beast and photos with EF glass come out very sharp. I would highly recommend if you can find one. I’m a stills first video second shooter.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: CHPhoto
from Tri Cities, WA
Verified Purchase:Yes
I used to shoot on Nikon. But when my less than 2 year old D750 started giving me less than great images, I was having doubts about the brand. All of my lenses had soft focus and I was getting visible grain at ISO 800! I tried every trick in the book to figure out what was wrong, but nothing fixed the issues. So I rented an R5 and Fell. In. Love. This camera is AMAZING!! Fast focus, sharp, intuitive and user friendly! The customizable features are such a great addition to an already spectacular camera! Touch and drag focus is a Game Changer!! Although my nose sometimes moves the focal point when it touches the screen. As soon as my rental was up, I purchased the R5 and have been loving it! Now if only the lenses weren’t all on back order. ;) I definitely recommend this camera!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Overall impressed + looking to see what's to come
on October 28, 2020
Posted by: Capturing Kapcia Photo
from Los Angeles, CA
Verified Purchase:Yes
Upgrading from the EOS R ended up being a good decision. The R5's capabilities are much better than the R, in my opinion. The AF is much quicker, ergonomics are better, although, I would have liked the body to be a little beefier, and the eye/face detection is a huge improvement. Dropping the larger files into PS wasn't as worrisome as I thought it would be, as my laptop is handling the edits just fine. I haven't tried out the video yet, but will once I am able to afford a Cfexpress card in the near future. The customization, even though I haven't experienced everything yet, is a little better. There are settings that I wanted that I had to go in and change from default, but that's not a huge deal. Battery life, from what I can tell, isn't as great as the R and only being 15% larger capacity can only go so far on the R5. Hopefully with future firmware updates, the overall bug fixes will happen, along with some temp tweak options as well. I assume longer recording times will be looked at, too. Overall, after using this new body for a couple weeks now, I have been happy with my results. And it's always a good ice breaker with other Canon shooters since it's such a new camera.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3
AF doesn't search
on August 31, 2021
Posted by: Slingher
from Kissimmee
The camera takes great photos. The AF when it works is spot on. However, if you're using a long lens to photograph birds, I am using the 100-500RF lens, the AF will not even search if the bird it's not visible. If it's just a blur, and the AF point is on that blur, the camera will not focus. It doesn't even search, it does nothing. I have to prefocus it on something close to the bird and then focus on the bird. Same thing if I try to focus on a bird in flight. Camera won't even search for focus. I thought something was wrong with my camera, but apparently it's a problem with mirrorless cameras.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com