Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 128GB (Unlocked) - Slate Gray
Average customer rating
4.1
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
64
4 Stars
20
3 Stars
10
2 Stars
10
1 Star
8
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 128GB (Unlocked) - Slate Gray
Customer Rating
3
Meh battery
on January 10, 2026
Posted by: Noahsdad0001
Neat phone. But the battery life is half of the already lower battery life of the 2024. I liked the 2023 versions battery life much better. I wonder if I can ditch a lot of the bloat ware included and save some battery?
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2026
Hi Noahsdad0001, Thank you for sharing your feedback, and we’re sorry to hear that the battery performance has not met your expectations. We understand how noticeable battery differences can be when upgrading between generations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy set up!
on January 11, 2026
Posted by: Lisa74
I bought approximately 2 weeks ago and so far so good.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 12, 2026
Hi Lisa74, Thank you for sharing your experience! We’re glad to hear that setup was easy and that the phone has been performing well so far. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
It's a good phone for the money
on January 15, 2026
Posted by: Stevorino
from Pennsylvania
So far so good. Not impressed with the battery life despite the reviews stating otherwise. Decent phone for the money.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2026
Hi Stevorino, Thank you for sharing your feedback. We’re glad to hear you’re enjoying your phone overall, and we’re sorry the battery life hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
good and bad specs about the phone
on February 1, 2026
Posted by: larrythetomato
I got this phone on cricket through their cheapest plan, it's an average phone for me, good storage (better than most iPhones), good battery performace but not so great performace on the actual phone, too much lags and it's pretty slow sometimes aswell, the camera quality isn't that great too. Overall, this is a decent phone for storage and daily usage. 3/5
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2026
Hi Larrythetomato, Thank you for sharing your honest feedback. We’re sorry to hear that your experience with the phone hasn’t been fully smooth, especially with performance and camera results. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
4
has a better antenna for my service. 5g all day
on March 3, 2026
Posted by: BigG
Really great price for the phone. Has good speed and a great battery life.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Didn't like that it has a little lag and the video quality is not as impressive as my old 2022 edge. My edge has better cameras that the g power.
Response from motorola.comBy Mitch, Motorola Customer Care, March 3, 2026
Hi BigG, Thank you for taking the time to share your experience. We’re sorry to hear that you are noticing some lag and that the video quality on your Moto G Power (2025) phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
3
on October 26, 2025
Posted by: Roger8351
Excellent phone for the price, until I tried using a wireless charge stand for my moto-g power. After using the wireless charge stand for approximately 40 hours, my phone no longer charges above 75% and can no longer power off or re-boot. I URGENTLY RECOMMEND that the public accept that this device is NOT compatible with this capability.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Roger8351, We’re sorry to hear about the trouble you’ve experienced with your Moto G Power. We appreciate you taking the time to share your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
3
on October 16, 2025
Posted by: Tim's phone
from Rogersville, Tennessee
The phone is good but did not come with an instruction manual. I am an old guy, not a "techy" Sure would be helpful to have a manual
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Thank you for sharing your feedback. We’re glad to hear that you find the phone good, and we completely understand how helpful a printed manual can be, especially when getting used to a new device. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Better than Samsung
on August 24, 2025
Posted by: Hans Dean
When my Samsung S22+ display started to fail I shopped for a another Samsung phone. The cost was very high the fit 6.8" size displays and then decided to look for other brands. This is how I came across the Moto G power 2025. I really like this phone for it's display size, reliability, battery time and everything else plus more with android phones. Absolutely no regrets switching from a Samsung to a Motorola with just 25% of the cost compared to a similar sized Samsung. I give this phone 5 stars and recommend others to make the switch!
Response from motorola.comBy Mitch, Motorola Customer Care, August 24, 2025
Hi Hans, We’re thrilled to hear that your switch to the Moto G Power 2025 has exceeded your expectations! It’s great to know you’re enjoying the display, reliability, battery life, and overall value. Thank you for the 5-star rating and for recommending Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com