Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,059 Reviews)
Rating breakdown 4,059 reviews
5 Stars
2,924
4 Stars
688
3 Stars
226
2 Stars
105
1 Star
116
78%of customers recommend this product.
(
647 out of
830)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: KeVM
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Beautifully made watch. Stays on better than the watch 6. Just wish the samsung health app worked.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on July 30, 2024
Posted by: Potatochill5
[This review was collected as part of a promotion.] Love my galaxy watch 7 is elegant and discreet and loaded with health metrics and insights, now with enhancements of galaxy AI that tells you your energy score is way easier to understand how my body works to recover after a long day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great screen, no blood pressure yet why?
on July 30, 2024
Posted by: Diamonddog
[This review was collected as part of a promotion.] The watch has a great screen but. Again no blood pressure reading on the watch in the USA. I ask that samsung unlock this feature for us with a warning that it's not yet approved by the fda. Also not sure how you use the body temp thing. How do I monitor that on the watch face ??
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new watch 7 is incredible!
on July 30, 2024
Posted by: Fansforever23
[This review was collected as part of a promotion.] I use the watch every day. While I'm at work, it helps me keep track of my steps and sends me notifications whenever I get a text or call and I don't want to go reach for my phone. What's really cool is the fact that I can even use the Galaxy AI feature to automatically respond to messages if I need to! I like how slim and smooth the watch feels on my wrist, it's incredible. I'll be using my watch any chance I get!
Value
5
Written by a customer while visiting Samsung US
Posted by: politicallyincorrect
Expertise:Intermediate
Verified Purchase:Yes
poor battery. some sensors dont work, sent eatch in fo repairs after just three days. not any faster
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 30, 2024
Your feedback is greatly appreciated as we continue to make improvements to our products and services. We noticed that you were reaching out to us regarding your Watch7. The Watch7 has an upgraded sensor for next-level precision that can track your heart rate, sleep patterns, and more with high precision. We see that you have already received some help regarding this device and have sent it out for repair. Samsung offers a 12-month limited warranty that covers manufacturer defects through Samsung Care. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend!
on July 30, 2024
Posted by: LoveIt
[This review was collected as part of a promotion.] Great watch! I upgraded from the classic 4 and love the design. Still looks great with a cover and tempered glass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An iterative update
on July 30, 2024
Posted by: Hisui25002
[This review was collected as part of a promotion.] The watch itself feels more refined and better to wear the Watch 6 in certain ways. The processing speed is noticeable and I haven't detected any lag as compared to the 6 showing it sometimes. In terms of the Galaxy AI features, I use it mostly for my health and it's very intuitive with the Energy Score as it tells me my body's "battery level" in an easy to understand way. However, I do think the AGEs index should be explained in a simpler manner as it's confusing to understand the reasoning behind it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buttery Smooth with Good Battery
on July 30, 2024
Posted by: Romansroadrunr
[This review was collected as part of a promotion.] I love watches. Period. So having the newest smartwatch with a bright display, solid GPS, and long battery life is essential for me for work and play.
The screen is actually comfortably readable in direct sunlight, which isn't the case for my aging Galaxy S21 Ultra, as much as I love it.
The onboard GPS picks up quickly for outdoor runs, and navigation is a breeze without any stutter.
However, there are a few things. There are a few apps I would like to get rid of, or at least hide from the apps screen, but I can't.
And a feature request: Please include the option to automatically turn off raise to wake when Always On Display is turned on. If AOD is already on, I don't need it lighting up all the time.
Value
5
Written by a customer while visiting Samsung US