Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,692 Reviews)
Rating breakdown 4,692 reviews
5 Stars
3,349
4 Stars
796
3 Stars
272
2 Stars
131
1 Star
144
81%of customers recommend this product.
(
1,073 out of
1,317)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Scott C
Expertise:Intermediate
Verified Purchase:Yes
I purchased for my daughters birthday. I can tell she's happy with it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product but battery should be worked upon.
on April 29, 2025
Posted by: Presido
Expertise:Expert
Verified Purchase:Yes
Great Product but Battery does not hold Charge as expected. For the price i expected the battery to last at least 24 hrs but sometimes before I return home the watch is already off. It will also be necessary to have various colors of the watch band especially also in black and white, which was scarce at the time i was making the purchase. Apart from that the watch is good.
Written by a customer while visiting Samsung US
Customer Rating
5
I have a Galaxy 7 watch and a Galaxy 7 poem. They'
on May 6, 2025
Posted by: Nicole
I really love my phone. It is easy to use and understand I am not one that could be the right very well, but I sure can read this and I really sure can understand it all. I also received the watch and I love it too. They're going together very well. I think you ought to try it and give your opinion as well. It's really awesome. Give it a try.
Written by a customer while visiting Samsung US
Posted by: Janelle
from NC
Expertise:Intermediate
Verified Purchase:Yes
I love the look and features of this watch. I got it during a promo, so the price was also great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is poor
on June 3, 2025
Posted by: Yoda1ANDme2
The battery doesn't last long at all. Not even through an 8 hour shift. Supposed to be able to track my steps and quality of sleep. I am really disappointed. Charging it takes quite awhile as well. In my opinion, for the price, it's questionable whether it is worth it.
Response from Samsung USBy R&R Team, June 4, 2025
Howdy Yoda1ANDme2,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. Feel free to check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information regarding charging your Galaxy devices. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
Written by a customer while visiting Samsung US
Customer Rating
4
Poor Battery Life
on June 11, 2025
Posted by: mldapril17
[This review was collected as part of a promotion.] Nice size watch face eith a full color, vivid face. Unfortunately this watch must be charged everyday. Even when I don't use the eatch, the charge dies before the day is over!
Value
4
Written by a customer while visiting Samsung US
Posted by: Vianka
from Miami FLORIDA
Expertise:Beginner
Verified Purchase:Yes
The battery is not what I expected! I have to charge it every day.....
No, I would not recommend this to a friend.
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch have all the required features
on July 2, 2025
Posted by: MuneebSheikh
[This review was collected as part of a promotion.] The Galaxy Watch 7 is a sleek and powerful smartwatch with accurate fitness and sleep tracking, smooth performance, and up to two days of battery life. Its vibrant display looks premium, and it pairs seamlessly with Samsung phones. One of the standout features is "Galaxy AI", which offers personalized health insights, smart workout suggestions, and more. While some features are limited on non-Samsung devices, overall, it’s one of the smartest and most stylish watches you can get right now.
Value
5
Written by a customer while visiting Samsung US