Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Great watch
on August 6, 2024
Posted by: Robbbyo13
[This review was collected as part of a promotion.] Awesome watch. I really love the sleeping features and readiness score. Its great to see these and get a glance at my notifications from my watch. After latested update the watch last all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 is great
on August 17, 2024
Posted by: Billy834
from Orlando Florida
I got new galaxy 7 44MM device watch is the green but why band is the white not have get green don't understand mess up I want band os the green not happy. I love galaxy watch 7 look good 44 MM not bad.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raja
Verified Purchase:Yes
I like the watch, but not the wristband. I asked Samsung to replace it but they refuse to do that
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Raja,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
1
bacteria
on July 5, 2025
Posted by: Betty
The worst thing I've ever bought, the bacteria lasts one day, and I've been regretting the purchase for a month now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Greetings Betty,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
My second galaxy watch
on August 2, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] The Galaxy Watch 7 impresses with its sleek design and high-quality Super AMOLED display. Available in various sizes and finishes, it combines elegance with functionality. The intuitive interface enhance navigation, while the watch's performance is smooth and responsive, thanks to the latest processor and Wear OS.
Health tracking is a highlight, with advanced sensors for heart rate, ECG, and blood oxygen, plus detailed sleep analysis. Fitness features are extensive, supporting numerous activities with accurate GPS tracking. Battery life is solid, offering 2 days on a single charge, and charging is quick with wireless support.
Connectivity is strong, with Bluetooth, Wi-Fi, and optional LTE, ensuring you stay connected even without your phone. Compatibility is best with Android devices, though it supports iOS to a lesser extent. Voice assistants like Google Assistant and Bixby add convenience, but the watch's higher price might be a consideration for some.
Overall, the Galaxy Watch 7 is a top choice for those seeking a stylish, feature-rich smartwatch with excellent health tracking and performance.
Value
5
Written by a customer while visiting Samsung US
Posted by: Elfatih samil
from Washington
Expertise:Intermediate
Verified Purchase:Yes
The battery is speedy during itcan barley stand for 10hr
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
We appreciate your honesty, Elfatih. Your feedback is highly valued as we strive to make improvements. We noticed that you are reaching out to share your experience with Watch7. The Galaxy Watch7 offers a more seamless wearable experience with a CPU that is three times faster and a 30% improvement in the power efficiency of the application processor. If you are still experiencing shorter battery life, we recommend making sure your watch is up to date. To update, tap Watch settings and then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update. Tap Download and install. If you have any further concerns, please reach out to us at Samsung Support.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Abel
from Mass
Expertise:Intermediate
Verified Purchase:Yes
Pretty lilomted as to what you can do and also Not too happy with the style.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honesty, Abel. We appreciate you letting us know how you feel about your device. Your feedback is important to us as we continue to make improvements. We see that you are reaching out to let us know about your Watch7. With the new Watch7, you can quickly access your daily activity progress on your paired Samsung Galaxy smartphone, including your steps, hours of sleep, burned calories, and more. If you have any further questions or concerns, please let us know at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: G Post
from Texas
Expertise:Expert
Verified Purchase:Yes
Upgraded from Galaxy Watch6 seeking improved battery life (even though most reviews simply omitted any comment at all on improved battery life). Installed software upgrade to fix initial battery problems. So far, battery life compared to Galaxy Watch6 is just meh. Some of the other features are better, like sleep, but really, does any of it matter without a battery life that lasts more than a day? Maybe someday... I'll keep trying the upgrade game because I use Samsung phone and THAT integration between phone and watch is really nice. I remain frustrated w/ battery life.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US