Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,692 Reviews)
Rating breakdown 4,692 reviews
5 Stars
3,349
4 Stars
796
3 Stars
272
2 Stars
131
1 Star
144
81%of customers recommend this product.
(
1,073 out of
1,317)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Jenn
from Florida
Verified Purchase:Yes
Watch has many more health features than the active. I love how it automatically calculates my walks and other exercises. ECG feature is also nice. A little larger than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Arae
from Michigan
Expertise:Expert
Verified Purchase:Yes
Likes Most: Swiping is smooth and quick. Exercising specs are better and more detailed. Better battery than watch 4. Better at sending messages. Enjoys the sleep tracking. Seems more accurate than previous watch 4. The new watch band is nice!
Likes Least: Battery only lasts 2 days, would like it to last longer.. When it gets low it only shows time. only.
Likes Least: Battery only lasts 2 days, would like it to last longer.. When it gets low it only shows time. only.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Elaine
from Harveyville ks
Verified Purchase:Yes
I like the fit and size. Just wished the battery lasted a little longer. I understand it does a lot so understand the usage of the battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello there Elaine,
Thank you for finding the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch7. Your insights allow us to make improvements on our product line to better suit your needs. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch7. Your insights allow us to make improvements on our product line to better suit your needs. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Design
5
Features
5
Performance
5
Value
5