Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,059 Reviews)
Rating breakdown 4,059 reviews
5 Stars
2,924
4 Stars
688
3 Stars
226
2 Stars
105
1 Star
116
78%of customers recommend this product.
(
647 out of
830)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Greatest features
on July 28, 2024
Posted by: Lisalovesblue
I can't wait to get my new watch . I loved my 5. Galaxy watch. Looking forward to the new watch.
Written by a customer while visiting Samsung US
Customer Rating
5
Well Done, Samsung!
on July 26, 2024
Posted by: Eric
Expertise:Expert
Traded in my Watch5 40mm for this Watch7 44mm. Overall extremely pleased; the new design combined with the fabric band make it so comfortable to wear. I haven't quite gotten the chance to delve into some of the newer features of this generation, but gestures like the "Double Pinch" to answer calls or interact with notifications is a cool feature. Same with the "Shake to Dismiss" feature that lets you dismiss notifications and phone calls. Being the 44mm size, it does take some getting used to; if you bent your wrist to far up the watch will dig into the skin which is not very comfortable. Battery life is decent; more than 24-hours later it still has 53%, but I wonder how much power will be consumed during things like workout tracking and music streaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is an amazing addition.
on July 26, 2025
Posted by: Eleetgator
[This review was collected as part of a promotion.] I love the customization of the watch, like custom watch faces and bands. It's great for finding your phone and if you choose to add it as a phone line you can answer calls when you don't have your phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: DonnaF
from Ct
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love EVERYTHING about this watch. The style, function and ease of purchase. I was able to trade in my previous watch for a different look. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Howdy DonnaF,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's so amazing to hear how much you love your new Galaxy Watch7 's design and features. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's so amazing to hear how much you love your new Galaxy Watch7 's design and features. If you would care to provide any other feedback with us regarding your purchase or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, Smoother and Elegant.
on August 29, 2024
Posted by: Galaxyuser03
[This review was collected as part of a promotion.] The Galaxy Watch 7 is pretty awesome. It’s got a slick design, and the display is super sharp but what really sets it apart is how smooth and fast the UI and software are now from previous versions. Galaxy AI is super handy too—it learns your routines, suggests workouts, keeps track of your health, and helps organize your day effortlessly. Plus, the battery lasts longer, which is always a win. Overall, it’s not just a watch; it’s like having a personal assistant on your wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The batteries last longer.
on February 22, 2025
Posted by: Venwim
[This review was collected as part of a promotion.] Like my other watches, I use it for step counting, when I sleep and all the health options like ECG, answering calls and seeing messages, alarms, weather and of course the time, when I walk, ride a bike or do any exercises I like to listen to music, so I like to be able to download music on the watch, I also find it practical to change the straps and frames of many and varied colors and styles depending on the occasion
Value
5
Written by a customer while visiting Samsung US
Posted by: Becky K
from OH
Expertise:Intermediate
Verified Purchase:Yes
The watch has great features and I appreciate the health monitoring. However, since receiving it I have had to contact Samsung Support three times for notifications not being received on the watch. In my last call with support they advised me it is a glitch but no fix in place.
The watch most days only logs an hour or two of my sleep as well.
At this point I am not feeling like it is worth the money spent on it and am incredibly disappointed in Samsung.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Hi there Becky,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a look at "Manage notification on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. Also check out, "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Manage notification on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please take a look at "Manage notification on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. Also check out, "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Manage notification on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
"Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra"
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet and easy to use tech
on March 14, 2025
Posted by: Galaxyfan1
[This review was collected as part of a promotion.] I replaced a Galaxy Watch 3 with this new Galaxy Watch 7 with a little skepticism that it would be better. It turned out that everything about it is better. The material quality is better. The battery life is longer. It has new useful sensors that aren't in any other watch(eg AGE). The design is so cool. The new Galaxy Watch 7 is a winner!
Value
5
Written by a customer while visiting Samsung US