Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Everything you need in a smartwatch
on August 15, 2025
Posted by: Tennispunk
[This review was collected as part of a promotion.] The Samsung smart watches are the best especially with the new AI technology. It will do anything that you ask pretty much. I have had Samsung smart watches for many years now and all of them have been great watches..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch!
on August 15, 2025
Posted by: JENN0414
[This review was collected as part of a promotion.] This watch is great! I love that i can keep track of my steps and try and get more and more every day! It's great that the watchcan be flipped (the digital screen) to wear on either wrist I do switch between wrists because i work in a hot kitchen, and the temps are humid and my wrists need a break. But the sweat doesn't affect the watch at all since it's waterproof. The fact that I can connect to my Samsung Flip phone with Galaxy AI on it is also the best! I can read my texts and respond right from my phone which is great while I'm at work. Samsung is definitely a favorite brand in my household!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to hear phone calls
on August 15, 2025
Posted by: Cruiser
[This review was collected as part of a promotion.] I want to upgrade to the newest version, but I wish I could try it for a while to see if the sound works better.
On my watch I have now it's hard to hear people and they can't hardly hear me
On my watch I have now it's hard to hear people and they can't hardly hear me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch and exercise motivator
on August 15, 2025
Posted by: Monbebe
[This review was collected as part of a promotion.] The galaxy ai that helps provide health insights is fantastic. It evaluates my daily physical readiness and is pretty accurate. I also like the increased sleep tracking because my sleep is irratic.
I find i have to charge it daily but that's OK because I have a routine when I charge it and it charges super fast.
Its the first time I've owned a watch like this and I love it.
Value
4
Written by a customer while visiting Samsung US
Posted by: Deep
from California
Verified Purchase:Yes
Great features! Tracking health metrics are good. Very friendly to customize. Battery life could be better.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it! Makes things very convenient!
on August 15, 2025
Posted by: Tamlovesherwatch
[This review was collected as part of a promotion.] Loves the convenience and features like Galaxy AI. This is my first one and I had no idea what I was missing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch
on August 15, 2025
Posted by: Kingleaf
[This review was collected as part of a promotion.] Galaxy AI is a great feature on my devicem i would recommend this watch from so many samsung lovers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really great watch but....
on August 16, 2025
Posted by: TechnicallyTechnical
[This review was collected as part of a promotion.] So, I haven't had another watch for comparison yet but I think this watch is great other than the fact it has options in its os and apps that tell you you need to have a model higher to use the feature. Ok, so why put them in the watch that can't use them? Just to frustrate the owner, and make them feel as though they should have got the better model. Really annoying that you can't even turn any of them off to stop seeing it. FYI The battery only lasts 1.5 days on battery saver mode, so not long at all.
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Good day TechnicallyTechnical,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on manufacturing defects in material and workmanship. Some advanced features like AI-driven insights, sleep apnea tracking, and specific fitness coaching require a compatible Android phone, although a Galaxy phone works best, to function. The Watch7 itself runs on Wear OS and is designed to work with modern Android 11+ devices, with enhancements coming from the watch's AI and integrated Bioactive sensor. Feel free to check out some of the resources shared below to learn more about using your device to its fullest potential. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on manufacturing defects in material and workmanship. Some advanced features like AI-driven insights, sleep apnea tracking, and specific fitness coaching require a compatible Android phone, although a Galaxy phone works best, to function. The Watch7 itself runs on Wear OS and is designed to work with modern Android 11+ devices, with enhancements coming from the watch's AI and integrated Bioactive sensor. Feel free to check out some of the resources shared below to learn more about using your device to its fullest potential. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US