Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
This watch has great sensors
on August 12, 2025
Posted by: linksav
[This review was collected as part of a promotion.] This watch gives me a great rundown on how my sleep went including skin temperature and heart rate
The step counter is great to have seems more accurate then other brands
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed!
on August 12, 2025
Posted by: Monpiere
[This review was collected as part of a promotion.] This watch has great battery life, bright screen, and loaded with features such as health tracking and GalaxyAI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 12, 2025
Posted by: LB050880
[This review was collected as part of a promotion.] This is my 4th Galaxy Watch (Watch, 4, 6 and now 7) and this one adds so much to my user experience. I love the look and the one-click band installation. The GPS is so much more accurate and I use it for my daily walks. I love the fact that I could use Alexa to set my reminders and tie a side button to that function. The heart rate measurement goes so much faster than prior versions. In general, it was a seamless switch from my 6 but have better battery life and it's so much faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on August 12, 2025
Posted by: Budsnmore
[This review was collected as part of a promotion.] This device does a great job keeping track of overall fitness as well as connecting seamlessly to your phone. I can see texts and answer voice calls all while on the move without accessing my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for great value
on August 12, 2025
Posted by: Bootsy
[This review was collected as part of a promotion.] I absolutely love my Galaxy 7 watch it's very functional I wear it all the time and it tracks all of my health issues I love the fact that I can check my heart rate and my ECG it's so helpful it tracks my calendar my contacts I can answer the phone I can talk on the phone through my watch it's very versatile I have a protector on it that works great through the touches I'm super happy I like it so much that I got my mother one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and good design
on August 13, 2025
Posted by: Vas456
[This review was collected as part of a promotion.] I like the features inside the watch and the design of the watch looks great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Scrappy
from Virginia
Expertise:Expert
Verified Purchase:Yes
So far, it is a good watch. I do like the size and weight. The battery life could be better, but it is acceptable. It does charge fairly quickly. I do like that I can use my bands that I had with my Watch 3.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great, but disconnects all the time
on August 13, 2025
Posted by: BMACC1488
[This review was collected as part of a promotion.] This watch is the first smart watch I've ever had. I like the features and recommend it to anyone. I use it to count steps and track my health.
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hello BMACC1488,
Thanks for sharing your experience with using the Samsung Galaxy Watch7 with us. We value your feedback as we improve the functionality and performance of our product line. We are thrilled to hear how much you've been enjoying your Galaxy Watch7 since purchasing. The Galaxy Watch7 is a superb first smartwatch as it offers a powerful and smooth user experience with its new 3nm processor, comprehensive health and fitness tracking including AI-powered insights like an Energy Score, and a seamless connection with other Samsung devices. Its intuitive interface, dual-frequency GPS, automatic workout detection, and useful features like notifications without a phone can help beginners easily integrate it into their daily routine, reducing phone usage and increasing overall convenience. Feel free to check out some of the resources shared below to help get better acquainted with your new device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. We hope that you continue to enjoy your new Galaxy Watch7! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for sharing your experience with using the Samsung Galaxy Watch7 with us. We value your feedback as we improve the functionality and performance of our product line. We are thrilled to hear how much you've been enjoying your Galaxy Watch7 since purchasing. The Galaxy Watch7 is a superb first smartwatch as it offers a powerful and smooth user experience with its new 3nm processor, comprehensive health and fitness tracking including AI-powered insights like an Energy Score, and a seamless connection with other Samsung devices. Its intuitive interface, dual-frequency GPS, automatic workout detection, and useful features like notifications without a phone can help beginners easily integrate it into their daily routine, reducing phone usage and increasing overall convenience. Feel free to check out some of the resources shared below to help get better acquainted with your new device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. We hope that you continue to enjoy your new Galaxy Watch7! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US