Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
It works great
on August 6, 2025
Posted by: HarleyQuinn
[This review was collected as part of a promotion.] I like that. It keeps track of my health and monitor and I can use use spotify
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Still worth it in 2025
on August 6, 2025
Posted by: M4RT1N
[This review was collected as part of a promotion.] Buttons and touchscreen feedback and response is so satisfying. From the swiping through to edge scrolling and hectic feedback is all satisfying. To side button and gestures. Doing your favorite activities where pulling out your phone will be a hassle, this watch does it all in a flick of a wrist. Literally.
Faces and customizable features really help making it your own.
Faces and customizable features really help making it your own.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is over rated for the cost.
on August 6, 2025
Posted by: Spencerj1254
[This review was collected as part of a promotion.] Galaxy7 watch. I got this to monitor my health and exercise and overall fitness. I was excited to get it however that was short lived. It will not monitor the blood pressure, in the US, it does in Europe. There are other fitness and health functions it will not do as well.
I was hoping g it would compliment my galaxy s24 ultra to help offset the failures of that devise. Both are disappointing, and expensive. This was my first trial with samsung since they removed the external removable memory SD slot. Both are prone to lockup. Will go to a different provider. If all is available in Europe and other countries then why not the US?
I was hoping g it would compliment my galaxy s24 ultra to help offset the failures of that devise. Both are disappointing, and expensive. This was my first trial with samsung since they removed the external removable memory SD slot. Both are prone to lockup. Will go to a different provider. If all is available in Europe and other countries then why not the US?
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there Spencerj1254,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch it keeps great track of my workout
on August 6, 2025
Posted by: Shawnedward
[This review was collected as part of a promotion.] The ai been great work with my phone i use it for everything if u like AI then this watch is great fit and I heard the new watch 8 is going get even better
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Castle, DE
Expertise:Expert
Verified Purchase:Yes
At this point, I have owned several watches in the Galaxy Watch line. I'm learning that you cannot follow the convention that each successive generation of the line is going to be better than the previous one. The specs change, the prices change, the level of quality changes. I will say, however, that I have yet to own one that I am truly happy with. I predominantly use the Galaxy Watch 7 for the collection of biometric data. It is paired with my Samsung Galaxy S25 Ultra. I feel like the watch line has left me incredibly confused. I thought when they switched to WearOS it would naturally favor Google Fit over Samsung Health. Instead, we've still got this confusing jumble of multiple health applications and then applications explicitly designed to sync information across all of these apps. I run into issues with sleep data properly recording, as well as exercise data, and this is after following each of the guidelines and recommendations from Samsung. The price is affordable, the look is attractive, it seems to run faster than previous models with less frequent crashing, the battery life is acceptable, the band is quite comfortable and easy to clean, and the color options were nice.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 7, 2025
Howdy Michael,
Thank you for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor and critiques as we strive to improve the functionality and performance of our product line. You can easily access your device's health and fitness data. In fact, you can view it directly on the watch by swiping up to open your apps and tapping on the Samsung Health app. You can also find detailed data and history by navigating through the app on your phone. To avoid interruptions to your data collection on your device, please ensure that your watch fits snuggly so your sensor makes direct contact with your skin. Also, disable and re-enable Power Saving Mode, update the Samsung Health app, and check that continuous heart rate monitoring is enabled in the Samsung Health app settings. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay on reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor and critiques as we strive to improve the functionality and performance of our product line. You can easily access your device's health and fitness data. In fact, you can view it directly on the watch by swiping up to open your apps and tapping on the Samsung Health app. You can also find detailed data and history by navigating through the app on your phone. To avoid interruptions to your data collection on your device, please ensure that your watch fits snuggly so your sensor makes direct contact with your skin. Also, disable and re-enable Power Saving Mode, update the Samsung Health app, and check that continuous heart rate monitoring is enabled in the Samsung Health app settings. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay on reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy 7 watch
on August 6, 2025
Posted by: Willem
[This review was collected as part of a promotion.] I really like the health feature it tracks my steps workouts calories burn reminds me to stay hydrated even tells me when I need more sleep it's great really keeps me goal oreinted I hate to take it off to charge it lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The watch has great battery life & customizable
on August 6, 2025
Posted by: SLow85
[This review was collected as part of a promotion.] Galaxy AI has been very helpful with my watch 7. I would like to update my electronics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my health
on August 6, 2025
Posted by: Health
[This review was collected as part of a promotion.] Love how it works with my Peloton. It goes onto my bike screen and I can see my heart rate and stats.
Good sleep information has sleep apnea on it.
Good sleep information has sleep apnea on it.
Value
4
Written by a customer while visiting Samsung US