Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
3
Nice watch but leaves 2 features to be desired.
on August 4, 2025
Posted by: SeeSea
[This review was collected as part of a promotion.] I like the Galaxy AI features but wish this watches face was a 46 or 47mm. I also prefer the turn bezel found in the model 6.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hello SeeSea,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we make improvements with the functionality and design of our product line. The new Galaxy Watch8 Classic 46mm sounds like it may be exactly what you're looking for in a device. Feel free to check it out when you can! Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we make improvements with the functionality and design of our product line. The new Galaxy Watch8 Classic 46mm sounds like it may be exactly what you're looking for in a device. Feel free to check it out when you can! Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share additional feedback with us. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on August 4, 2025
Posted by: Oldcowboy
[This review was collected as part of a promotion.] This is my third Galaxy watch, and each one is better than the previous. So many ways to help lead a healthier life. Many apps to use depending on what you're doing. I couldn't be happier with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 4, 2025
Posted by: dirty408
[This review was collected as part of a promotion.] The samsung watch 7 is great for every day life. You can keep track of your health and you can use it under water. You can customize the watch to whatever you like to look like. And it is simple to use has a watch. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice face and features
on August 4, 2025
Posted by: Dadstime
[This review was collected as part of a promotion.] Great for keeping track of steps health and activities also weather and receiving messages. Some features are difficult to navigate and the battery life poor seems to spend a lot of time on a charger.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Dadstime,
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Watch7 battery is not performing up to expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out the other resources shared below to get better acquainted with your device and its features. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Watch7 battery is not performing up to expectations, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out the other resources shared below to get better acquainted with your device and its features. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Great day today device.
on August 4, 2025
Posted by: BruceWayne
[This review was collected as part of a promotion.] My watch7 is a great device on my day-to-day. I use it to track Fitness at a low level but love having the ability to know what's going on on my phone with notifications and text. It makes it easy for me to leave the phone in my bag and continue on with my day professionally. Definitely would recommend it any of the Galaxy watches!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great watch
on August 4, 2025
Posted by: rcflyerf15
[This review was collected as part of a promotion.] Very nice watch, great upgrade from my galaxy S3. Many features, and looks stylish. I've notice it's a lot lighter than my old watch. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 4, 2025
Posted by: Benito
[This review was collected as part of a promotion.] My galaxy watch has a great AI system it's fast and confortable on my wrist also durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness on your wrist
on August 4, 2025
Posted by: 4DReckWatch
[This review was collected as part of a promotion.] This watch is why I wear a watch. It tracks everything I need to know about myself even while I sleep. It can track exercise while I am exercising and keep those records to update me after I am done!!
Value
5
Written by a customer while visiting Samsung US