Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,674 Reviews)
Rating breakdown 4,674 reviews
5 Stars
3,337
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,063 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Brqian bb
Verified Purchase:Yes
😍😍 is the better of the world, very nice samsung
Written by a customer while visiting Samsung US
Posted by: Trevor
Verified Purchase:Yes
Amazing watch, just the battery doesn't last longer than 2 days, but very manageable if you charge a bit once a day or overnight.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dz Van
from Upstate NY
Expertise:Intermediate
Verified Purchase:Yes
Awesome! No complaints! Charges fast! Works better than my watch 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value, health tracking, comfort and style
on October 8, 2025
Posted by: S1319551
from Chicago, Illinois
Expertise:Intermediate
Verified Purchase:Yes
Works very well and I'm getting 44 to 48 hours on a charge. It's fast, comfortable and connects well to S25.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Candi
on November 25, 2025
Posted by: Candi
I love it
Why y'all asking me that. Come on now. I love it
Why y'all asking me that. Come on now. I love it
Written by a customer while visiting Samsung US
Customer Rating
4
Great gift
on November 30, 2025
Posted by: Vintex
from Texas
Expertise:Intermediate
Great gift I got the 44mm one for my brother and he loved it I decided I wanted to upgrade too.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Boyce
Verified Purchase:Yes
Sorry but I have found your watch battery life to be very poor when you try to use all the functions that is capable of it can drain the battery and a day easily if it was meant to do this then I don't know why it is other watches out there have lasted me well up to a week without having to recharge using the same functions.
Response from Samsung USBy R&R Team, March 12, 2026
Hi Boyce,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Lazlo
Verified Purchase:Yes
Not sure who was this designed for but it is useless to me. Short battery life, lacking controls, too small to read or touch anything. i would recommend it to tiny people only who enjoy to carry a charger cable (unable to charge from phone) with them all the time and keep refilling the watch as a new hobby.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 17, 2025
Hello Lazlo,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch7. Your feedback is invaluable to us. The Galaxy Watch7 is an awesome choice for its advanced health tracking features, including sleep apnea detection and an Energy Score, along with a faster processor and improved storage capacity compared to its predecessor. Your device battery is capable of keeping you connected to all that matters for up to a few days before needing to be recharged. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If the font on your display is too small for your preference, you are able to increase the size for optimal viewing. Visit your Settings > Display > Font, then adjust the font size to your preference. Feel free to check out the resources shared below. If you have any questions or if you would like further assistance afterward, please feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manual
https://www.samsung.com/us/support/downloads/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch7. Your feedback is invaluable to us. The Galaxy Watch7 is an awesome choice for its advanced health tracking features, including sleep apnea detection and an Energy Score, along with a faster processor and improved storage capacity compared to its predecessor. Your device battery is capable of keeping you connected to all that matters for up to a few days before needing to be recharged. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If the font on your display is too small for your preference, you are able to increase the size for optimal viewing. Visit your Settings > Display > Font, then adjust the font size to your preference. Feel free to check out the resources shared below. If you have any questions or if you would like further assistance afterward, please feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US