Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,692 Reviews)
Rating breakdown 4,692 reviews
5 Stars
3,349
4 Stars
796
3 Stars
272
2 Stars
131
1 Star
144
81%of customers recommend this product.
(
1,073 out of
1,317)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
This watch is amazing and has helped my fitness
on July 17, 2025
Posted by: RJLegreid
[This review was collected as part of a promotion.] The watch has helped with my goals fir fitness and it also has helped with my productivity in many ways
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the watch
on July 17, 2025
Posted by: Punky75
from Wyandotte, Michigan
Expertise:Expert
Like the look, the app.. also that it was free along with a free Samsung A9 also lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm really enjoying my new watch
on July 17, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] This is my first smart watch, so I am just learning how everything works. I was pleasantly surprised to learn that my watch will automatically record exercise when it detects it, so I don't have to remember to start and stop the app. I haven't had a chance to try Galaxy AI on the watch yet, but it sounds like it should be a useful tool. The battery lasts about a day, and it will actually remind me a couple of hours before bed that I should charge it then. I have really come to love Samsung Wallet on my watch. I use tap to pay with it everywhere. No more digging for my phone or a credit card, it's just right there on my wrist.
Value
5
Written by a customer while visiting Samsung US
Posted by: Faith2018
from New Jersey
Verified Purchase:Yes
I am loving my Galaxy watch 7, loving it!! I am so happy that I finally purchased it, it is beautiful, awesome and fun to have.
Great buy!!
Great buy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Seattle, Wa
Expertise:Intermediate
Verified Purchase:Yes
Great watch it does everything I need. Very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Though I do love my new watch I traded in my watch6 only to be emailed it didn't qualify extremely disappointed as I would not have purchased the watch 7
Written by a customer while visiting Samsung US
Posted by: SueS
Verified Purchase:Yes
Without power saving on, the battery doesn't last 24 hours. With power saving on, many of the features do not work.
Response from Samsung USBy R&R Team, July 18, 2025
Howdy SueS,
Thanks for taking the time out of your day to share your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery is able last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. We're always happy to help! Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery is able last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. We're always happy to help! Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch 7
on July 18, 2025
Posted by: Tina1974
[This review was collected as part of a promotion.] I love my watch i use it for my steps checking my message and if my sleep this watch is so cool it has a lot of features I'm still new to it so I'm learning but overall it's a great watch
Value
5
Written by a customer while visiting Samsung US