Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,675 Reviews)
Rating breakdown 4,675 reviews
5 Stars
3,338
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,064 out of
1,307)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Didn't realize how much I actually needed this
on June 11, 2025
Posted by: Galaxywatch7777
[This review was collected as part of a promotion.] I had an older model Galaxy Watch. I loved it and regretted getting rid of it and finally just got a new watch and haven't regretted it one bit.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shebberue3
from Chesterfield Va
Verified Purchase:Yes
I like the fit of my Galaxy watch 7 40mm LTE ,I am still learning about it ,there are many tips that I still need to explore , yes looking forward to what my watch is capable of doing. Thank you
I would recommend this to a friend!
Response from Samsung USBy R&R Team, June 13, 2025
Howdy Shebberue3,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Casual, Comfortability and Complete Product.
on June 12, 2025
Posted by: Nvrserious72
[This review was collected as part of a promotion.] My Samsung Galaxy watch 7 is amazing compared my previous Samsung Galaxy watch 4. The new bezel fits seamlessly on my wrist. Designed to wear for longer periods of time and not as cumbersome as it predisessors. The new UI and Galaxy AI team up allows for day to day use and compatibility with Samsung Health keeps my on pace with my daily activities.
Value
4
Response from Samsung USBy R&R Team, June 13, 2025
Hey there Nvrserious72,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. We're so happy to hear that you've been enjoying the amazing functionality and unsurpassed features offered by your Galaxy Watch7. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. We're so happy to hear that you've been enjoying the amazing functionality and unsurpassed features offered by your Galaxy Watch7. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, worth the price.
on June 12, 2025
Posted by: KTsWatchSeven
[This review was collected as part of a promotion.] I like that the watch isn't heavy. I make sure to wear it while sleeping for the Samsung Health feature. I save my results to my phone to show the doctor at my next appointment. It syncs with my phone seamlessly to save the info. I also like that it reminds me to get up and move. Lol. I've had 3 versions of Galaxy watches, and so far this version is my favorite for all the extrafeatures! I'm new to AI, but learning as I go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved battery life & I love the new watchband.
on June 12, 2025
Posted by: DMH2025
from Mesa, AZ
Expertise:Intermediate
Verified Purchase:Yes
If you are looking for big changes from previous watches well don't expect that. The watch battery has been good. It wasn't good at first until I found out the screen was set to be on all the time. Once I changed that it has been much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great design
on June 12, 2025
Posted by: Funshop85
[This review was collected as part of a promotion.] Had a samsung watch active 2 for the longest time and finally upgraded to the watch 7. The galaxy Ai is very helpful took a little getting used to but I enjoy it very much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Brain of Wrist - Galaxy Watch with AI
on June 12, 2025
Posted by: zxtraul
[This review was collected as part of a promotion.] Using the Galaxy Watch 7 LTE for a month now—really impressed. LTE gives true phone-free freedom: calls, texts, music, all without my phone. The design’s sleek, light, and premium. Display is bright, and performance is smooth.
What’s new and cool? Galaxy AI. It gives smart health insights like personalized sleep coaching, fitness suggestions, and even AI-based summaries of your workouts. It feels like having a mini health coach on your wrist. Also helps with smarter notifications and suggested replies.
Battery is just okay. LTE drains it fast, so expect a daily charge. Also without LTE, it's prolly the best watch out there. Works best with Samsung phones (some features limited on other Androids). No physical bezel, but touch works well.
Verdict: Premium feel, smart features, real LTE independence. Great if you want more than just a fitness tracker.
Value
5
Written by a customer while visiting Samsung US
Posted by: CJM MOTU
from NY
Expertise:Intermediate
Verified Purchase:Yes
Need more features. Blood pressure monitor needed.
Features
3
Performance
3
Response from Samsung USBy R&R Team, June 16, 2025
Howdy CJM,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 offers health and fitness features, including sleep apnea monitoring, advanced fitness tracking, and heart rate monitoring. It boasts a powerful processor, improved battery life, and a new BioActive sensor for more precise health data. The blood pressure feature on the Galaxy Watch is not currently available in the U.S. due to FDA regulations. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch7 offers health and fitness features, including sleep apnea monitoring, advanced fitness tracking, and heart rate monitoring. It boasts a powerful processor, improved battery life, and a new BioActive sensor for more precise health data. The blood pressure feature on the Galaxy Watch is not currently available in the U.S. due to FDA regulations. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US