Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: CTBW
from FL
Expertise:Intermediate
Verified Purchase:Yes
I traded from a Galaxy Watch 5 Pro to a Galaxy Watch 7 and I am not happy. I would like to know what I can exchange this Watch 7 for that is going to perform like my Watch 5 Pro.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, June 16, 2025
Aloha CTBW,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your device, but we need more details regarding what may be occurring before we can do so. Please do not hesitate to contact Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watches
https://www.samsung.com/us/watches/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your device, but we need more details regarding what may be occurring before we can do so. Please do not hesitate to contact Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Galaxy Watches
https://www.samsung.com/us/watches/
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade From Watch7
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] The watch 7 is definitely a lot smoother than the watch6. Trading in my watch6 for the watch7 was well worth it. Almost cost nothing to upgrade. The battery life seems to be a little longer too than the watch6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Watch 7 is Built for Everything
on June 16, 2025
Posted by: JobTownChaser
[This review was collected as part of a promotion.] As a full-time firefighter, I push gear to its limits, both on duty and off. The Samsung Galaxy Watch 7 has not only kept up, it's exceeded expectations. From tracking my runs on the trails to streaming music directly from the watch, it's incredibly convenient and reliable.
The health tracking features are top-notch. I especially appreciate the skin temperature monitoring and the detailed insights into my heart rate. What really impressed me is how I’ve been using the “Other Workout” mode during live fireground operations. It accurately tracks my heart rate, recovery time, and other metrics in real-time, helping me better understand how my body responds to high-stress tasks.
If this watch can handle the demands of firefighting, it can definitely handle anything daily life throws at it. Rugged, smart, and incredibly functional, this is hands down the best smartwatch I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Classic look
on June 16, 2025
Posted by: rich2watch
[This review was collected as part of a promotion.] It's a classic look, but I prefer the dive watch look. Previous models had rotating bezel and dive watch look to them. The watch works great, just my style is different. Also could use a 22mm band, watch is to big for a 20mm.
Value
3
Response from Samsung USBy R&R Team, June 17, 2025
Hello Rich2watch,
Thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We look forward to hearing more from your soon! Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We look forward to hearing more from your soon! Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
All encompassing
on June 17, 2025
Posted by: IzzyRose2427
[This review was collected as part of a promotion.] This is my very first watch device and holy moly. I bought this device for the use of tracking my health and sleep but the longer that I have had the device, I have found myself not using my actual phone as much. It has reduced my screen significantly. I use my watch to quickly shake away my notifications, check my time, check my notifications, log my meds, check my sleep score, steps per day, etc. Using the AI for speech to text while walking, working, or driving is so helpful and it works so perfectly.
Value
5
Written by a customer while visiting Samsung US
Posted by: Skittn
from Noneya
Expertise:Beginner
Verified Purchase:Yes
I'm happy i was able to change the watch band. When i got the galaxy 7 watch there were only 2 choices of colors. I went front the galaxy watch fe to this here 7 n it's running pretty good!👍 Seems accurate with location and is comfortable to wear. I like that i can change my watch face background and it recognized my phone right away!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Watch Yet!!
on June 17, 2025
Posted by: The Squirrel
from Lafayette California
Expertise:Intermediate
Absolutely a great watch! So accurate with treadmill workouts and battery life is the best yet! Really enjoying this watch and it's wonderful features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A watch to rule them all
on June 18, 2025
Posted by: Doofusgohome
[This review was collected as part of a promotion.] I upgraded from the galaxy 3 to the 7. This watch keeps me company at work for 10-11 hour shifts and the battery lasts all day long with no issues even while using all the features and sensors. It's waaaaaay more comfortable than the 3, even with the factory issue band it's super comfortable. This watch has features and features. Too many to list but my mains I use are the O2 level, steps, battery level, heart rate, compass and weather. Of course there's the option to change each watch face to your style or preference. The watch has amazing AI just like the s25 which I pair with it, and they work soooo well together. IDK what else you need to hear, but seriously get this SOLID watch. It also helps with texting, phone calls and all your music. The GG galaxy watch 7 totally knocked it out the park with this one.
Value
5
Written by a customer while visiting Samsung US