Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
3
Battery life
on June 2, 2025
Posted by: Randomalias
[This review was collected as part of a promotion.] The watch is great with all the newer features but the battery life is terrible. It lasts a day even on battery saver and some features turned off. I got it because I thought it would last longer than the galaxy watch 5 and the promo for a trade in.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Aloha Randomalias,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
3
Half and half
on June 2, 2025
Posted by: Tecnologylove99
[This review was collected as part of a promotion.] I like the watch and it has a lot of great features . But batteries do not last long, it is a pity.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Salutations Tecnologylove99,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect watch
on June 2, 2025
Posted by: Hnrkz53
[This review was collected as part of a promotion.] Galaxy watches are the best.
Quality, battery and features make it one the best option of the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought for fitness tracking
on June 2, 2025
Posted by: Tghguy1224
[This review was collected as part of a promotion.] I bought my Galaxy Watch 7 for fitness tracking and it works great for that. However it has so many more useful features. Messaging, Google Assistant, media controls... The list goes on. Battery life is phenomenal. Also I'm really glad this series of watch moved to Google Wear OS. Samsung is great but Tizen OS not so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch and great look
on June 2, 2025
Posted by: Funnymu
[This review was collected as part of a promotion.] I love the look and feel of this watch. With the introduction of Galaxy AI, it keeps giving me helpful features that I use everyday. I love my watch and use it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted
on June 2, 2025
Posted by: Stepcounter
[This review was collected as part of a promotion.] I've been using the Galaxy Watch 7 and I'm really happy with it so far. The battery life is decent—it easily gets me through a full day, sometimes more. It tracks my steps accurately, which is important to me since I use it to stay active and monitor my progress.
One of the things I appreciated right away was how easy it was to set up. From unboxing to wearing it, everything felt smooth and straightforward. The companion app is also super user-friendly—intuitive, clean, and simple to navigate, even if you're not super tech-savvy.
Overall, it’s a solid smartwatch that does exactly what I need it to without any fuss. Definitely a great choice if you're looking for something reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Workout Missing link and More
on June 2, 2025
Posted by: Pleased2themax
[This review was collected as part of a promotion.] This device is so much more than just a timepiece. I was able to program my complete workout routine very easily. It keeps track of my daily activities and how they impact my health.
Also the ability to stay in touch with my family and friends even when I don't have my phone on me or when I'm driving.
Also it was very easy to customize vissualy to fit my taste. All in all a great technology tool.
Also the ability to stay in touch with my family and friends even when I don't have my phone on me or when I'm driving.
Also it was very easy to customize vissualy to fit my taste. All in all a great technology tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super 👌🏻
on June 2, 2025
Posted by: Mkl1994
[This review was collected as part of a promotion.] El Galaxy Watch 7 de 44 mm es un smartwatch que combina estilo y funcionalidad. Su pantalla AMOLED brillante y de gran tamaño ofrece una excelente visibilidad, mientras que su diseño elegante lo hace adecuado para cualquier ocasión. Equipado con una variedad de funciones de seguimiento de salud y estado físico, como monitoreo de frecuencia cardíaca, seguimiento del sueño y más, es ideal para los entusiastas del bienestar. Además, su duración de batería es impresionante, lo que permite usarlo durante días sin necesidad de recarga. En resumen, el Galaxy Watch 7 es una opción excelente para quienes buscan un reloj inteligente completo y atractivo.
Value
5
Written by a customer while visiting Samsung US