Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,675 Reviews)
Rating breakdown 4,675 reviews
5 Stars
3,338
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,064 out of
1,307)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
2
Battery life!
on May 31, 2025
Posted by: Cuthnat74
from NY
Expertise:Intermediate
I just traded in my old watch for this newer model and first use notice rhe battery was depleting so quickly. Fully charged the next day and same thing. Will only last about a 24-36 hours!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, June 2, 2025
Hi Cuthnat74,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. We're always happy to help. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. We're always happy to help. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great value watch
on May 31, 2025
Posted by: McEman
[This review was collected as part of a promotion.] I got my watch in sale and it is a huge upgrade from my 4 series. Great battery life and Galaxy Ai is awesome. Well worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of useless
on May 31, 2025
Posted by: Racerx9107
[This review was collected as part of a promotion.] It is awkward to use, but that could just be my inexperience with using one.
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Salutations Racerx9107,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. Feel free to check out the resources shared below to get better acquainted with your new device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. Feel free to check out the resources shared below to get better acquainted with your new device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Posted by: Cherub Rocker
Expertise:Intermediate
Verified Purchase:Yes
The Watch 7 is nice. They've made changes that are helpful. I'm left handed and it was a breeze to adjust it to my right wrist, for one. Another nice feature is that the watch automatically turns back on after charging if it turns off due to no battery life. The sleep apnea feature is helpful and I'm sure it will be a good feature for many people. It's stylish and sporty.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Lupe Sibila
from Atlanta, GA
Verified Purchase:Yes
The reason I bought it was for the vibrating alarm, because I am deaf. Was a big disappointment to soft to wake anyone up.
No, I would not recommend this to a friend.
Features
1
Performance
1
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hello there Lupe,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would care to provide any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would care to provide any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Pruq
from South carolina
Expertise:Intermediate
Verified Purchase:Yes
Bought this smartwatch as an upgrade to my wife's galaxy 6 smartwatch for her birthday and she loves it and she's not easy to please.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7 sync with my Galaxy phone
on May 31, 2025
Posted by: WashingtonWiggler
[This review was collected as part of a promotion.] By using my Galaxy watch I don't have to pull out my phone to answer phone calls or respond to text so I greatly reduced the chances of losing my phone like I often have in the past prior to owning my Galaxy watch 7.
Value
5
Written by a customer while visiting Samsung US
Posted by: HDLT
from Burbank, CA
Expertise:Expert
Verified Purchase:Yes
WHYS DOESNT MY WATCH7 TURN OFF WHILE CHARGING??!!!? I PREFER TO LET MY WATCH GO DOWN TO ZERO SO I CAN CHARGE IT FROM 0-100%. I TURNED OFF "SHOW CHARGING INFO" AND "AUTO POWER ON" BUT THE WATCH7 STILL KEEPS TURNING ON WHEN I PUT IT ON THE CHARGER. IF I USE MY WATCH ALL DAY, THEN CHARGE IT WHILE ON, THE BATTERY IS GONNA DIGRADE FASTER. ON THE NEXT UPDATE CHANGE THAT SO THE WATCH7 TURNS OFF
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
1
Written by a customer while visiting Samsung US