Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: JKT1977
from MA
Verified Purchase:Yes
Battery life is about the same as the galaxy watch 5 pro I traded in (figured that this would be better).
But its nice that the after market bands for the 5 pr and the 6 work with the 7.
But its nice that the after market bands for the 5 pr and the 6 work with the 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 12, 2025
Greetings JKT1977,
Thanks for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: None
from Tucson, AZ.
Expertise:Intermediate
Verified Purchase:Yes
It was easy to transfer to my phone. But I should have known that a Samsung was needed. I have a Motorola.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Sue Oxford
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Love it. It's beautiful and works amazing. It's comfie to wear and my other watch bands fit it. All around good watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Howdy Sue,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how impressed you've been with your Galaxy Watch7 so far. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how impressed you've been with your Galaxy Watch7 so far. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
5 stars
on May 14, 2025
Posted by: Steff
Amazing features loved the quality well worth moneu
Response from Samsung USBy R&R Team, May 15, 2025
Aloha Steff,
Thanks for taking the time to taking the opportunity to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the design and functionality of our product line. We're jumping over the moon to hear how much you've been enjoying your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to taking the opportunity to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the design and functionality of our product line. We're jumping over the moon to hear how much you've been enjoying your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from TX
Expertise:Intermediate
Verified Purchase:Yes
The speed is good, it looks elegant and feels comfortable. .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, May 15, 2025
Salutations Tony,
Thanks for finding the time to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're so excited to hear that your Galaxy Watch7 has surpassed all of your expectations when it comes to performance and design. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for finding the time to share your thoughts with us about using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. We're so excited to hear that your Galaxy Watch7 has surpassed all of your expectations when it comes to performance and design. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Vane MR
from Indiana
Expertise:Beginner
Verified Purchase:Yes
It was definitely the best gift I ever gave my wife.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch, especially the daily n sleep info!
on May 19, 2025
Posted by: Cynthia H
from Madison, WI
Verified Purchase:Yes
I absolutely love this watch! The only thing I would have liked to see would have been more color options for the band when I purchased it. But this greyish band is geowing on me. Otherwise, I love the sleep info I get. The daily scores for my sleep are so nice! It also reminds me to get up and move around when I've been sitting too long. There are too many things, I like about this, to write all of it down. I definitely recommend this watch!! It is so convenient and pretty easy to use once I learned all the things it does. Thanks so much
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 22, 2025
Aloha Cynthia,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear how much you've been enjoying your Galaxy Watch7. If you would care to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. We're thrilled to hear how much you've been enjoying your Galaxy Watch7. If you would care to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Samsung has an excellent trade in programmed that allowed me to get credit for an old smart watch towards a Galaxy 7 Watch. Since I already have a Samsung phone, tablet, and ear buds, the switch over to a Galaxy Watch (I was using a different brand before) allowed my device to integrate to the rest of my Samsung products. Having control over everything on my wrist is nice when I'm at home or on the go. I honestly wish I had gotten this sooner.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US