Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,059 Reviews)
Rating breakdown 4,059 reviews
5 Stars
2,924
4 Stars
688
3 Stars
226
2 Stars
105
1 Star
116
78%of customers recommend this product.
(
647 out of
830)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Samsung has done it again!
on July 23, 2025
Posted by: CRIKCRITTER
[This review was collected as part of a promotion.] This watch is outstanding. It has brought my attention to my health. And has been very beneficial. It has me walking more and more everyday. And drinking water. Like never before. I'm setting goals and thriving because now I can see what im doing to be with my family. Not to mention the Galaxy AI can help you get anything done. Ask a question and you will receive an accurate answer. Thanks again Samsung. You will always have a fan in me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice features while it functioned.
on July 24, 2025
Posted by: Technology2Love
[This review was collected as part of a promotion.] The Galaxy Artificial Intelligence on this watch was awesome when I had it for ten months from August of 2024 to June of 2025. The Bixby AI was great where you could speak into it and do so many things, such as turn your smartphone off, turn your watch off, and get directions on your watch from the map app.
Value
3
Response from Samsung USBy R&R Team, July 24, 2025
Good day Technology2Love,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and design of our product line. We're ecstatic to hear that you've been enjoying all the amazing features and unsurpassed functionality offered by your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and design of our product line. We're ecstatic to hear that you've been enjoying all the amazing features and unsurpassed functionality offered by your Galaxy Watch7. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
A downgrade from the 6 classic
on July 24, 2025
Posted by: Samsyn
[This review was collected as part of a promotion.] After giving this a chance for a few months, I fully regretted buying it and almost went back to the watch 6 classic. This one irritates my skin and overall doesn't seem to be much improved. It also lacks the bezel. I'm excited to get the watch 8 classic because I've been over this 7 from the start. Its really just okay.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, enjoying the features
on July 24, 2025
Posted by: MJPark20
[This review was collected as part of a promotion.] In addition to normal watch features, I enjoy the health/ fitness based options, step tracking, etc...enjoying it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 24, 2025
Posted by: Mom4Christ
[This review was collected as part of a promotion.] I love my new watch! I'm still learning about the cool Galaxy AI features, but what I've learned so far is very user-friendly. I'm looking forward to finding out more things my watch can do.
The thing I love most is the fitness features. I have access to a wide variety of workouts that other watches I've had in the past haven't. There's also several features to help me with my fitness goals.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hubs
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
This was a gift. It's everything they needed and more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jen M
from South Central Kansas
Expertise:Intermediate
Verified Purchase:Yes
I really love this watch. I have had several of the earlier editions, and I think this is my favorite. The battery life has been great, the best of the previous versions I have had, and I have had no complaints. I use it primarily for the watch, date, weather, heartrate, and step counter, so I cannot say how long the battery life is if you are using a ton of features daily, but it is great for what I use it for. I have used it for snore detection, and the battery drained a ton overnight, but that is to be expected. It doesn't take long to recharge, so it isn't an issue for me. I would recommend this watch without hesitation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty cool!
on July 25, 2025
Posted by: MrTrucker
[This review was collected as part of a promotion.] I upgraded my other galaxy watch to this one and I really enjoy it. I like that it keeps track of my personal health "items" i.e. heart rate, steps, etc. I like the different material for the watch bands. Love that it reminds me of things that I might forget to do. Has hundreds of features that I use on a daily basis. Very user-friendly too! We need more band colors please!
Value
5
Written by a customer while visiting Samsung US