Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,657 Reviews)
Rating breakdown 4,657 reviews
5 Stars
3,326
4 Stars
791
3 Stars
268
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,054 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Steven Beltsos
Verified Purchase:Yes
Love it! Not usually a watch wearer, but the functionality this gadget brings is exceptional!
Written by a customer while visiting Samsung US
Posted by: Prescott Vanderpool
from West Liberty,KY
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing! I love it!! Beat watch ever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lucy Ball
from Utah
Expertise:Expert
Verified Purchase:Yes
I've been using the Samsung Galaxy Watch 7 for a while now, and overall, it's an impressive piece of tech. It feels comfortable on the wrist.
One of my favorite features is the seamless integration with Galaxy phones. Notifications, calls, and messages come through smoothly
One of my favorite features is the seamless integration with Galaxy phones. Notifications, calls, and messages come through smoothly
Battery life could be better.
Response from Samsung USBy R&R Team, April 9, 2025
Hello there Lucy,
Thanks for sharing your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch7 has impressed you with its abundance of features and unsurpassed functionality. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thanks for sharing your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch7 has impressed you with its abundance of features and unsurpassed functionality. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Posted by: Missy
Expertise:Intermediate
Verified Purchase:Yes
Quits tracking heart rate, not getting notifications
Response from Samsung USBy R&R Team, April 7, 2025
Hi Missy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: MATT
Expertise:Intermediate
Verified Purchase:Yes
Great features and look. Battery could be slightly better, but i am overall very happy with it and samsung trade in program is awesome.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on April 5, 2025
Posted by: Kenoarto
[This review was collected as part of a promotion.] Good watch. Inexpensive early upgrade now gone. Why no black? Why does GPS fail often? Battery life one day.
Value
4
Written by a customer while visiting Samsung US
Posted by: JustMe
Expertise:Expert
Verified Purchase:Yes
Visually, it's a slight upgrade over my Watch 4. It's a more elegant-looking watch, the apps are about the same as the Watch 4, some details, as with sleep monitoring, are better detailed, but I don't know that the functioning is any better. The vibration for notifications is noticeably less strong, and since I keep the volume off on my phone and watch most of the time, I do tend to miss messages. I was also disappointed in the strap that came with the watch, I was sure I was ordering a silicone type band (I'm pretty sure that there was a special offer to 'add and extra band for free' when I was placing the order, so I thought I'd add the white fabric one for special occasions) but all I received was the white one. As I'm a gardener, it will get too dirty too quickly, so for the time being I've had to swap the Watch 4 band onto the Watch 7. I'm now searching for a better band because the choices on the Samsung site are very limited. Now that I know the other 40mm bands seem to fit ok, I might look at Samsung's site again.
I should add that the battery life is no better than the 4, the description suggested that I might have a longer life to it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Oooo
Verified Purchase:Yes
Disappointed in battery life.
Nice watch easy to use app.
Nice watch easy to use app.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 7, 2025
Aloha Oooo,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If you would like any further assistance afterward, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US