Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
One of the best upgrades I made this Black Friday.
on January 2, 2026
Posted by: Jay S
from Columbus, OH
Verified Purchase:Yes
Just upgraded from the Galaxy Watch 4. There are definitely a few more features that I can enjoy on this model that weren't on the previous generation. I feel more involved with the interactive tech in this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jules
Verified Purchase:Yes
I got this because my friend had the same watch and I wanted to be more professional at work and not be constantly looking at my phone. It has proven very useful.
Written by a customer while visiting Samsung US
Posted by: graceissufficent
from Western WA
Expertise:Beginner
Verified Purchase:Yes
More features would be available to me if I had a Samsung phone, but I'm a Pixel user. I'm happy with the features that do work on my phone. Connects well to FitOn which is my workout app.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean
Verified Purchase:Yes
I purchase this for my wife as a replacement for her Garmin whose watch band disintegrated and she had always had problems operating. Since she has a Samsung Galaxy phone I figured it would be an easy switch for her, and I was right. The only currently recognized draw back to this watch is the battery life. My wife's Garmin would last for four days on a charge. The watch 7 is lucky if it gets 2 days. It's very difficult to gauge sleep and movement when you have to constantly take your watch off to charge.
Written by a customer while visiting Samsung US
Posted by: S Harris
from Jackson, MS
Verified Purchase:Yes
It is awesome. Great price. I love all the benefits of the watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
wacth battery dies after a day of wearing it
on January 26, 2026
Posted by: ruthy
from CT
Verified Purchase:Yes
well the battery does die within a day. I have not found out why and i notice my phone battery dies sooner too now. I have not learned the watch totally yet- still trying!
I would recommend this to a friend!
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Brooksville Kentucky
Expertise:Expert
Verified Purchase:Yes
I love the watch. I love the upgrades that it has and I like how it fits.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor product
on October 20, 2025
Posted by: Nancy
Expertise:Intermediate
I return this watch four different times getting a different one each time with all of them the battery not lasting more than 8 hours.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 21, 2025
Hey Nancy, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer. - Debra
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
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UbreakIfix
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Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US