Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,674 Reviews)
Rating breakdown 4,674 reviews
5 Stars
3,337
4 Stars
793
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,063 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
Love my watch except battery
on December 5, 2025
Posted by: Sara k
from Dayton OH
Expertise:Beginner
I really like my watch Galaxy 7 . It is cute. I have a small wrest and the 40 mm fits me perfectly. My only issue that is why I gave it a 4 stars, is the BATTERY. Oh boy, it dies fast. I had to put it on battery saving mode, and still have to charge it everyday.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mary
Expertise:Beginner
Verified Purchase:Yes
It's my first time owning a smartwatch and so far it's great. My only issue is the watch face, would be stellar if they had ones that displayed the second everytime as someone who is using it for work. Another thing is the battery life; it's not great.
No, I would not recommend this to a friend.
Design
4
Value
4
Response from Samsung USBy R&R Team, February 18, 2026
Howdy Mary,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. You can download various apps from the Google Play Store that would allow you to see the time, down to the second. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. You can download various apps from the Google Play Store that would allow you to see the time, down to the second. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Samsung user
Verified Purchase:Yes
Very smooth and better battery than my old one (watch5)
Written by a customer while visiting Samsung US
Posted by: GregCMulch
Verified Purchase:Yes
A little bite hard to get use to for a first user.
Written by a customer while visiting Samsung US
Posted by: John O
from 92009
Expertise:Intermediate
Verified Purchase:Yes
I'm embarking on a long term focus on my health including use of several apps, with Samsung Health being a key. And of course the Samsung watch 7 is at the heart of that. Love this watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Boib
Verified Purchase:Yes
I upgraded from a Samsung Watch 4 so I have more features. I Love the watch easy to operate.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cameron Park Ca
Expertise:Beginner
Verified Purchase:Yes
I love it everything I wanted and needed for a smart watch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ed R
from Texas
Expertise:Expert
Verified Purchase:Yes
Great product ,it’s very stylish & bourgeois,. I recommend this watch for all , a lot of apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US