Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
2,917
4 Stars
687
3 Stars
225
2 Stars
104
1 Star
115
78%of customers recommend this product.
(
641 out of
823)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Matt
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
Beautiful watch. Display is crisp and the green color is beautiful
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: 9928000f
Verified Purchase:Yes
great watch, super comfortable, tons of tech.....only issue is it is really inconsistent on sleep tracking.....as was my previous watch 5...........
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Great watch! Clean design and great ability in providing health, exercise and step info.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dell
from Arkansas
Expertise:Expert
Verified Purchase:Yes
I love my watch! I previously had the watch 4 and it worked great but this new watch is absolutely amazing. The newer features and its smaller so i love that! Im so happy i bought this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Varsha
from TX
Expertise:Intermediate
Verified Purchase:Yes
Watch is good, but does hang and restart sometimes. Had to do a factory reset once within a month.
I would recommend this to a friend!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, April 23, 2025
Hello Varsha,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Jon peter
Verified Purchase:Yes
Very nice with health tracking only missing blood pressure reading
Written by a customer while visiting Samsung US
Posted by: Btmonty2
from North Carolina
Expertise:Expert
Verified Purchase:Yes
I love it. Does just what i want it to do. I can see my heart rate in real time i wish i had more watch faces though, ones that will show my heart rate in real time. The website when i ordered it, was glitchey.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Denis
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Great watch with all the needed features. Perfect daily companion and it is waterproof, so you can use while swimming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US