Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,676 Reviews)
Rating breakdown 4,676 reviews
5 Stars
3,338
4 Stars
794
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,065 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Queen B
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I have been a Samsung girlie for about 20yrs. My watch is AMAZING! I still need to figure out lots of the bells and whistles, but I loooove it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 19, 2025
Howdy Queen,
Thank you for sharing your recent experience using your Samsung Galaxy Watch7. We're practically jumping for joy after hearing how amazing your Galaxy Watch7 has been since unboxing it. We realize that transitioning to new devices can come with a bit of a learning curve. Have no fear! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
You Tube
https://www.youtube.com/c/Samsung/playlists
Device manual
https://www.samsung.com/us/support/downloads/
Thank you for sharing your recent experience using your Samsung Galaxy Watch7. We're practically jumping for joy after hearing how amazing your Galaxy Watch7 has been since unboxing it. We realize that transitioning to new devices can come with a bit of a learning curve. Have no fear! We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
You Tube
https://www.youtube.com/c/Samsung/playlists
Device manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful, fast!
on February 19, 2025
Posted by: Samsung88
[This review was collected as part of a promotion.] Just got my watch yesterday and it's amazing! Perfect fit, easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in All my favorite model of the Galaxy Watch
on February 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] What I love about this model is that the screen is slightly bigger and way clearer than the last. I love that there are new features, like energy score for instance. It's really an amazing watch with great features and smooth app transition.
If I had to list a gripe it would be that the watch faces for the 7 are very limited with most of the third party one's being very similar to each other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Watch
on February 19, 2025
Posted by: Qteblnde
[This review was collected as part of a promotion.] I absolutely love my Watch 7! I've owned the Watch 2, 4 and 6, and the Watch 7 is the most reliable. It's very responsive, unlike the other ones. At first, the battery life wasn't that great, however, I think ab upgrade to the Watch 7 improved it because it's much better now. I definitely recommend buying the Watch 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Súper bueno
on February 19, 2025
Posted by: Mafuponce
Muy buen reloj el mejor Samsung que he tenido tengo la versión 44 mm lte y me funciona super bien la pantalla se ve hermosa me dura 2 días la batería 🔋 muy buena autonomía en verdad es un reloj súper completo
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 Watch Review
on February 19, 2025
Posted by: Draven
[This review was collected as part of a promotion.] I got myself a Galaxy Watch 7 to help me better my health and to help me to stay consistent in my day to day life. I looked for things that made it different from other watches. One feature I was amazed with that I didn't even know it had , it caught that since I stopped working out my heart rate dropped lower when I slept at night and seeing that shocked me in motivated to get back on track. I have never had an watch that advanced. When I got back on track it notified the health app and let me know my heart rate was at a healthier pace when I was slept and that gave me so much comfort. The watch sends the health app very important detailed information about the progress you make and whether or not your on the right track. I am a woman and the cycle tracking has always been correct for me and that's extremely important to me. Navigating the apps on the watch is extremely easy and fast. Everything loads up quickly. The AI feature helps me with messages because I'm always in a rush and on the go, it always have the right responses when I need them. Another thing I noticed is as soon as the weather updates it updates, it has never given me the wrong weather info like watches I've had in the past. This is the first watch I've had to be not just accurate but quick with correct information and details. Surprisingly I have no cons about the watch . The watch bands are extremely comfortable and easy to attach. It's definitely a watch to get for a healthier life and mind.
Value
5
Written by a customer while visiting Samsung US
Posted by: Am39
from Victoria, TX
Expertise:Intermediate
Verified Purchase:Yes
I was using a previous Samsung smart watch before this one so I expected a lot when I purchased it and I was not disappointed. I love that it is the perfect size for my smaller size wrist and the cream color is a very pretty grey. I am able to customize it to the notifications I want to see and watch face I would like and above all I am able to help keep track of my health with its integration in the Samsung Health app so I can keep track of my heart rate, sleep, and it even takes it a step further to make suggestions for activity and sleep to help me stay on track. I can easily check my notifications and respond to messages on my watch while my phone is in range for bluetooth and since I tend to forget where I put my phone when it is on silent, I can use my watch to find it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Watch, Awful Battery Life
on February 19, 2025
Posted by: Chey295
Overall, I love the watch, but it loses two stars for me due to the over-exaggeration of battery life. The product page claims the battery will last "up to" a week. I can't even get 24 hours off of one charge with battery saver on. It's a nice watch, and I do enjoy a lot of the new features, but had I realized how often it would need to be charged, I probably would have just stuck with my Active 2 (whose battery lasts 3+ days)
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Chey295,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch7. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US