Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,676 Reviews)
Rating breakdown 4,676 reviews
5 Stars
3,338
4 Stars
794
3 Stars
271
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,065 out of
1,308)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Customer
Verified Purchase:Yes
It's a great watch, comfortable and the screen is bigger.
Written by a customer while visiting Samsung US
Customer Rating
2
This may be my last Galaxy Watch
on January 15, 2025
Posted by: FrJoel
Expertise:Intermediate
If Samsung cannot improve the sleep tracking this may be the last Galzxy watch I buy and I have bought everyone they have released.. I have read many reviews with experience like my own where the watch states that I have been awake for 2 or more hours, shows little or no deep sleep and rem. This as opposed to what my Ringconn and other smart watch report.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, January 16, 2025
Hey FrJoel,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing this awesome feature on your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003657/
https://www.samsung.com/us/support/answer/ANS10003272/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing this awesome feature on your device. If you have any questions for us afterward or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003657/
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
Love it. I love the features it offers me. It fits into my lifestyle and also helps me improve and gives me insight on what I can improve on too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robo2828
from Janesville Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Awesome watch, does everything I want it to. Tracks all the health info, connects to my S22+ easily. Love everything Samsung and it looks great too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Middletown, RI
Expertise:Intermediate
Verified Purchase:Yes
I unfortunately had the Galaxy 6 watch die...
So, because i was very happy with my watch, I purchased another.
This time a Galaxy 7 abit larger ( which I really like and another type of band (more sporty).
Overall I love the apps, especially the health and heart monitoring, as I am over 50+ so I appreciate monitoring my health.
The ease of set up, purchasing, quick delivary, ability to answer calls, texts (and return texts), and see notices timely...
Stylish and very Dick Tracey, if you remember the detective cartoon who had a a radio talking watch...
So, because i was very happy with my watch, I purchased another.
This time a Galaxy 7 abit larger ( which I really like and another type of band (more sporty).
Overall I love the apps, especially the health and heart monitoring, as I am over 50+ so I appreciate monitoring my health.
The ease of set up, purchasing, quick delivary, ability to answer calls, texts (and return texts), and see notices timely...
Stylish and very Dick Tracey, if you remember the detective cartoon who had a a radio talking watch...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Allen
from SF Bay Area, CA
Expertise:Intermediate
Verified Purchase:Yes
Great watch and working seamlessly with the cell phone app.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall pleased with the Watch 7
on January 16, 2025
Posted by: JerseyJoe
from New Jersey
Expertise:Intermediate
This review is for the Samsung Galaxy Watch 7. I have owned many prior Galaxy watches (Gear S3, Active2, Watch X), and I recently upgraded to the Watch 7. The watch is VERY comfortable, to the point where I even sometimes don't realize I have it on, and don't mind wearing it to bed. However, I do wish the edge was rounded (like the Active 2) so that it didn't catch on clothing so easily. The google Assistant/Home features work as expected, and I can control my smart devices from my wrist. The user interface is also smooth and responsive. I have also noticed some improvements from prior Watch X models. For instance, the vibration motor seems more powerful than previous Watch X models. When wearing the Watch 6, i would constantly miss calls and texts, but I rarely miss any on the watch 7. Also, the heart rate sensor seems much more realistic. On all prior Galaxy watch models that I've owned, the heart rate didn't even come close to the correct heart rate until about 20 minutes into the workout. I have not checked for pinpoint Accuracy on the Watch 7, but the numbers are a lot more "realistic" earlier in the workout. These are the positives that stand out for me. However, there are some shortcomings, the worst of which is the battery life. I do not have AOD enabled, and still only get a little more than a day. This wouldn't be so bad if the watch charged up quickly (for instance while I was in the shower), but it takes almost 2 hours to charge from 5 to 100%. So because of this, I still rely on wearing my old Gear S3 when my Watch 7 is charging, which brings me to the second issue. The Auto-Switch feature only works when switching from the Watch 7 to the S3, but does NOT work when switching from the S3 back to the Watch 7 (I need to manually go into the Wearable app and manually reconnect every time). Another issue I have is that the watch will randomly lock, and I need to unnecessarily put in the PIN multiple times a day (even if I didn't remove the watch). Lastly, it's just silly how the name overlays the contact's picture on the Contacts tile. This defeats the purpose of having a picture. The prior generations of the watch had the name underneath, which made much more sense. Obviously, this is nothing to lose sleep over, it just looks ridiculous. Bottom line, I do like the watch overall, and would recommend it especially for the comfort factor, but it does have enough shortcomings to knock it down from 5 to 4 stars.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Im_KiLlIn_It
from Southern OH
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from my old watch 5. I'm glad I went ahead and ordered the 7, just wish I would've done it sooner. If your looking to be hands free this Galaxy watch7 is where you'll want to be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US