Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Beth M
from Pinehurst NC
Expertise:Intermediate
Verified Purchase:Yes
Works perfectly and is stylish. I wish battery life was some better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 28, 2025
Posted by: Mtb70
from Wausau Wisconsin
Expertise:Intermediate
About 6 months into ownership the outdoor temperature quit working. Unable to get it restarted.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Brenda
from Columbus, Ms
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Love the operating system, long lasting battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey there Brenda,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's great to hear how much you've been enjoying the features and functionality of your Galaxy Watch7 so far! Let us know if you would like to share any other feedback with us or if you would like any further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's great to hear how much you've been enjoying the features and functionality of your Galaxy Watch7 so far! Let us know if you would like to share any other feedback with us or if you would like any further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Mohammed H Sumon
Verified Purchase:Yes
Very happy with the purchase. The design, quality and the price is worth it.
Response from Samsung USBy R&R Team, May 7, 2025
Good day Mohammed,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's wonderful to hear that you have been so pleased with the purchase of your Galaxy Watch7. We're delighted to hear that its design and functionality have been well received. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's wonderful to hear that you have been so pleased with the purchase of your Galaxy Watch7. We're delighted to hear that its design and functionality have been well received. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
1
Dies by end of day
on May 13, 2025
Posted by: SamsungOnly
from Las vegas, NV
Expertise:Intermediate
I have had a samsung watch before and it lasted me almost 5 years with no problems. This watch is not living up to my old one. It dies after 1 day. I sometimes don't get my notifications. And it doesn't sync with the heart app on my phone so I can't monitor my heart rate when working out. Overall disappointed and am hoping I can return it.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, May 14, 2025
Hey SamsungOnly,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Also check out, "Manage notifications on your Samsung smart watch," "Cannot sync content between phone and Samsung smart watch," and "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10001576/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be placed back on the charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Also check out, "Manage notifications on your Samsung smart watch," "Cannot sync content between phone and Samsung smart watch," and "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Cannot sync content between phone and Samsung smart watch
https://www.samsung.com/us/support/troubleshoot/TSG10001576/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
Posted by: Pleased Customer
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
I traded the 6 classic for the 7. I absolutely love it. The 6 classic wasn't a bad watch, but it was a bit heavy for the kinds of workouts that I do. As a result, it moved around on my arm a lot, despite how tight i made the band, so I never got an accurate reading from the sensor. I also am a heavy sweater which didn't help things. I am sure it is a great fit tracker for a more moderate enthusiast, but it didn't work well for me. The 7 corrected all of the above. It is lightweight, and the sensor seems to be more efficient with my profuse sweating. The upgrade was a wonderful investment for me and I would recommend the 7 to anyone who is a heavy runner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hey there Pleased Customer,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's so wonderful to hear that you've been enjoying the amazing features and unsurpassed functionality of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. It's so wonderful to hear that you've been enjoying the amazing features and unsurpassed functionality of your Galaxy Watch7. Please feel free to contact Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: Robert
Verified Purchase:Yes
An impressively stunning great health watch, which I love even more than the Classic 6.
Response from Samsung USBy R&R Team, May 22, 2025
Hey there Robert,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 is seamless for users in the Samsung ecosystem, offering a blend of impressive health tracking, AI-powered features, and enhanced storage. The Watch7's upgraded sensors, faster performance, and AI-driven health insights make it a solid upgrade for those seeking a more advanced and personalized wearable experience. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch7 is seamless for users in the Samsung ecosystem, offering a blend of impressive health tracking, AI-powered features, and enhanced storage. The Watch7's upgraded sensors, faster performance, and AI-driven health insights make it a solid upgrade for those seeking a more advanced and personalized wearable experience. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Posted by: John
from Baltimore, MD
Expertise:Intermediate
Verified Purchase:Yes
Samsung is a staple in our household and the way they offer new products, it will remain that for a long time.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hello there John,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products line. The Galaxy Watch7 has been designed for those in the Samsung ecosystem or seeking a comprehensive smartwatch with advanced health tracking and AI-powered features. It offers a new processor for improved performance, an upgraded sensor suite, and a more robust health tracking experience. If you would like to share any other feedback with us, please feel free to contact Samsung Support. We're always here for you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products line. The Galaxy Watch7 has been designed for those in the Samsung ecosystem or seeking a comprehensive smartwatch with advanced health tracking and AI-powered features. It offers a new processor for improved performance, an upgraded sensor suite, and a more robust health tracking experience. If you would like to share any other feedback with us, please feel free to contact Samsung Support. We're always here for you! Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US